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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in brand strategy development, audience segmentation, and communication matrix creation, with a strong focus on translating consumer insights into actionable brand positioning and differentiation strategies.
Highest-signal resume keywords
Brand Strategy DevelopmentAudience Segmentation ModelsBrand Architecture FrameworksCommunication StrategyMarket Research Methods
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Brand PositioningBrand AuditsConsumer Insights AnalysisCompetitive AnalysisBrand Health MetricsStrategic RecommendationsMessaging FrameworksValue PropositionsDifferentiation StrategiesBrand Identity Development
Soft Skills
Excellent Communication SkillsInfluencing Senior StakeholdersFacilitation SkillsCustomer-First MindsetAbility to Operate in Ambiguity
Tools & Technologies
AI-Assisted ToolsResearch Synthesis Tools
Industry Keywords
Brand ArchitectureSegmentationPositioningCommunication StrategyConsumer BehaviorCultural ShiftsMarketing StrategyAgency ExperienceCross-Functional CollaborationMatrixed Organization
About the role
Key responsibilities & impact- Define, evolve, and operationalize AAA’s brand strategy
- Lead brand architecture development across AAA’s membership, insurance, travel, and automotive services portfolio
- Define relationships among products, services, sub-brands, and the master brand
- Own audience segmentation and target audience development
- Develop and maintain brand positioning, value propositions, and differentiation strategies
- Build and manage communication matrices mapping messages to audiences, channels, and campaign contexts
- Design and execute brand audits and translate findings into improvement recommendations
- Conduct and synthesize primary and secondary research, consumer insights, brand health tracking, and competitive analysis
- Monitor brand trends, cultural shifts, and consumer preferences
- Translate brand strategy into strategic briefs, messaging territories, and narrative frameworks
- Establish and evolve brand identity and voice frameworks
- Partner with Marketing Strategy, Creative, and Content leadership
- Provide strategic direction and feedback to external agencies
- Identify cross-business brand storytelling opportunities
- Contribute research and insights to brand performance, planning, prioritization, and investment discussions
- Apply AI-assisted tools to research synthesis, persona development, and messaging exploration
- Perform other duties as assigned
Requirements
What you’ll need- Bachelor’s degree in Marketing, Business, Communications, or a related field, or an equivalent combination of education and experience
- 6 years of experience in brand strategy
- Track record of leading positioning, segmentation, brand architecture, and communication strategy work
- Experience developing brand architecture frameworks
- Strong background developing communication matrices
- Hands-on experience conducting brand audits and translating findings into strategic recommendations
- Agency-side or brand consultancy experience strongly preferred; in-house brand strategy experience at organizations with rigorous strategic practices also considered
- Ability to develop audience segmentation models and target audience frameworks grounded in research, data, and behavioral insight
- Fluency in primary and secondary market research methods, consumer insights analysis, and competitive landscape assessment
- Deep expertise in brand architecture, segmentation, positioning, and communication strategy
- Ability to synthesize consumer data, brand health metrics, and market trends into strategic recommendations
- Ability to conduct brand audits and identify actionable improvement opportunities
- Knowledge of brand trends, cultural shifts, and evolving consumer behavior
- Excellent communication and facilitation skills
- Ability to influence senior stakeholders and cross-functional peers without direct authority
- Ability to operate in ambiguity and evolving environments
- Customer-first mindset with a long-term orientation toward brand health, relevance, and differentiation
- Comfortable working in a matrixed organization alongside agency partners and cross-functional marketing leadership
Benefits
Comp & perks- Annual Bonus Eligibility
- Hybrid schedule (3 days on-site weekly)
- Comprehensive health benefits package
- Generous accrued paid time off + 8 paid holidays
- 401(K) plan with company match up to 7%
- Professional development opportunities and tuition reimbursement
- Paid time off to volunteer and company-sponsored volunteer events throughout the year
- Complimentary AAA Membership
- Health & Wellness Program
- Health Concierge Service
- Life Insurance
- Short Term/Long Term Disability
- Medical, Dental, and Vision plan options
- Up to 2 weeks Paid parental leave
- 2+ weeks of PTO within your first year
- Paid company holidays
- Company provided volunteer opportunities + 1 volunteer day per year
- Continual learning reimbursement up to $5,250 per year
