Claims Casualty Adjuster

AAA

. Handle low to moderate-complexity claims involving material damage, property, and/or liability lines of insurance .

Posted 10/2/2026full-timeRemote • California • United StatesMid-LevelSenior💰 $33 - $45 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in claims handling, including liability investigation, coverage evaluation, and negotiation of claims. Proficient in utilizing claims software and maintaining accurate documentation while effectively communicating with insureds and claimants.

Highest-signal resume keywords

Claims Handling ExperienceLiability InvestigationNegotiation SkillsClaims Software ProficiencyAdvanced Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims AdministrationCoverage EvaluationLiability AssessmentProperty Damage EvaluationBodily Injury EvaluationNegotiationClaims Best PracticesBuilding Repair KnowledgeVehicle Repair KnowledgeDatabase Management

Soft Skills

Advanced Organization SkillsInterpersonal SkillsCustomer Service OrientationProblem-Solving SkillsOral Communication SkillsWritten Communication Skills

Tools & Technologies

CACSHUONHOCGUIDEWIREMicrosoft Office SuiteClaims Software

Certifications & Qualifications

Bachelor's DegreeAssociate in Claims - Insurance Institute of AmericaInsurance/Claims Adjuster License

Industry Keywords

InsuranceProperty ClaimsCasualty ClaimsNegligence PrinciplesSubrogation Principles

Tech Stack

Tools & technologies

Guidewire

About the role

Key responsibilities & impact

Handle low to moderate-complexity claims involving material damage, property, and/or liability lines of insurance
Conduct liability investigation, coverage evaluation, and negotiation of claims
Communicate with insureds, claimants, and other individuals about benefits, coverages, fault, and the claims process
Conduct phone and/or field investigations to determine liability and damages
Attend and participate in legal proceedings as needed
Identify and obtain statements from insureds, claimants, and witnesses
Evaluate and determine claim values using property, bodily injury, and liability data
Negotiate within settlement authority to resolve first- and third-party claims
Handle administrative functions and update database production reports
Document and update claim files using company systems including CACS, HUON, HOC, and GUIDEWIRE
Verify and interpret coverage and gather information to ensure policy applicability
Coordinate with internal and external departments as required
Independently resolve claim exposures within level of authority
Respond quickly to customer needs and problems

Requirements

What you’ll need

Bachelor's degree or equivalent combination of education and experience preferred
4-6 years prior claims handling experience required
4-6 years property or casualty claims administration experience preferred
Working knowledge of claims best practices and procedures
Moderate understanding of building and vehicle repair practices
General knowledge of insurance, fault assessment, negligence and subrogation principles
Working knowledge of Microsoft Office suite, general computer software and claims software
Advanced organization and planning recognition skills required
Advanced oral and written communication skills required
Advanced interpersonal skills required
Valid Driver's License, acceptable Department of Motor Vehicles record and minimum liability insurance, issued by State, required
Associate in Claims - Insurance Institute of America preferred
An insurance/claims adjuster license may be required for claims administration in specific states; preferred
Occasional travel to off-site business meetings or conferences

Benefits

Comp & perks

Health coverage for medical, dental, vision
401(K) saving plans with company match
Pension
Tuition assistance
Floating holidays and PTO for community volunteer programs
Paid parental leave
Wellness programs
Employee discounts (membership, insurance, travel, entertainment, services and more!)
Incentive program based upon the achievement of organization, team and personal performance