Communication Specialist

AAA

. Manage day-to-day publishing across intranet, email, digital signage, and related internal communication platforms .

Posted 10/3/2026full-timeLake Mary • Florida • United StatesMid-LevelSenior💰 $58,020 - $71,950 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing internal communications, including drafting and editing content for various platforms, analyzing engagement metrics, and improving communication processes. Proficient in collaborating with stakeholders to ensure consistent messaging and enhance the associate communication experience.

Highest-signal resume keywords

Internal Communications ManagementContent Management Systems ProficiencyStrong Writing And Editing SkillsCommunication Metrics AnalysisOrganizational Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Content PublishingContent DevelopmentEditingProofreadingCommunication Performance Tracking

Soft Skills

CollaborationAttention To DetailSound JudgmentDiscretion

Tools & Technologies

Microsoft 365Intranet PlatformsEmail Communication ToolsDigital Signage Platforms

Industry Keywords

Corporate CommunicationsEmployee CommunicationsEditorial CalendarsContent IntakeAudience Engagement

About the role

Key responsibilities & impact

Manage day-to-day publishing across intranet, email, digital signage, and related internal communication platforms
Coordinate editorial calendars, content intake, approvals, and publishing schedules
Draft, edit, and proofread associate-facing communications
Develop engaging internal content that improves associate awareness and reinforces organizational priorities
Support urgent and time-sensitive communications by coordinating approved messaging across business lines and channels
Partner with Communications leaders, content owners, and business stakeholders to ensure aligned and consistent messaging
Track communication performance and engagement metrics across internal channels
Prepare recurring reports and insights on content effectiveness and audience engagement
Identify opportunities to improve communication processes, channel performance, content quality, and the associate communication experience

Requirements

What you’ll need

Bachelor’s degree in Communications, Journalism, Marketing, Public Relations, or a related field, or equivalent relevant experience
Three (3) to five (5) years of experience in internal communications, employee communications, content publishing, corporate communications, or a related communications function
Experience supporting intranet, email, content management systems, digital signage, or similar internal communication platforms preferred
Proficiency with content management systems, intranet platforms, email communication tools, digital signage platforms, Microsoft 365, and related communication technologies
Ability to analyze communication channel metrics and translate engagement data into practical insights
Strong writing, editing, and proofreading skills
Strong organizational skills and ability to manage content intake, publishing timelines, and multiple communication requests
Sound judgment and discretion when handling confidential, sensitive, or time-sensitive information
Strong attention to detail and quality
Ability to collaborate effectively with communications partners, content owners, and business stakeholders

Benefits

Comp & perks

Participation in AAA, Inc.'s Associates Incentive Plan
Competitive and equitable compensation