Digital Media Writer

AAA

. Create, edit and optimize customer-focused, on-brand content across ACG products, services and digital channels .

Posted 11/6/2026full-timeRemote • Florida • United StatesMid-LevelSenior💰 $59,134 - $90,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in creating and optimizing customer-focused content across various digital channels while ensuring compliance with brand and legal standards. Proficient in utilizing AI-enabled tools and content management systems to enhance content performance and personalization.

Highest-signal resume keywords

CopywritingContent Management SystemsSEO PrinciplesAI-Enabled Writing ToolsDigital Consumer Experience

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

CopywritingContent WritingEditingFact-CheckingContent OptimizationMetadata ManagementStructured ContentContent OperationsPersonalizationDigital Workflows

Soft Skills

Attention to DetailResearch SkillsSynthesis of InformationTime ManagementCollaboration

Tools & Technologies

AEMDAMContent HubAdobe Creative CloudMicrosoft 365 CopilotAdobe ExpressAnalytics ToolsAI-Enabled Tools

Industry Keywords

Integrated MarketingFinancial ServicesRegulated IndustryDigital MediaCustomer Journeys

Tech Stack

Tools & technologies

AEMCloud

About the role

Key responsibilities & impact

Create, edit and optimize customer-focused, on-brand content across ACG products, services and digital channels
Develop clear, reusable and channel-appropriate copy for web, email, mobile, social, paid media, lifecycle communications, applications and emerging digital experiences
Translate marketing, content, channel and audience strategies into accurate, compelling and compliant copy
Support campaign and editorial planning by identifying content themes, audience needs and opportunities for modular, reusable and personalized content
Partner with content strategy, design, social, paid media, marketing, product, channel, SEO, analytics, technology, legal and compliance teams
Develop modular content components and variants, including headlines, value propositions, body copy, calls to action, disclosures and metadata
Use approved AI-enabled tools to brainstorm, draft, summarize, transform and optimize content, with human editorial review
Use approved creative tools to adapt copy within templates and develop simple on-brand variations
Create, update, tag and manage copy in AEM, DAM, Content Hub and related content management platforms
Apply SEO, AEO and GEO principles and use performance, search, audience and channel insights to improve content
Monitor evolving content, AI, personalization, search and digital experience practices and recommend improvements
Maintain accuracy, accessibility, brand consistency, legal and compliance standards

Requirements

What you’ll need

College-level coursework in Communications, Journalism, Marketing, English, Digital Media or a related field, or equivalent experience
Three to five years of experience in copywriting, content writing, editing or digital content development
Experience researching, fact-checking and developing content for web, email, social, paid media, lifecycle communications and other digital experiences
Experience with content management systems or digital workflows, including structured content, metadata, versioning and approvals
Experience using AI-enabled writing or productivity tools
Understanding of digital consumer experiences, customer journeys, content performance and copy optimization
Ability to research, synthesize and validate information from credible sources
Ability to apply brand, editorial, accessibility, privacy, legal, compliance and responsible AI standards
Exceptional writing, editing, proofreading and fact-checking skills
Working knowledge of Microsoft 365 Copilot, Adobe Express, Adobe Creative Cloud, AEM, DAM and comparable tools
Applied knowledge of prompting, AI output evaluation, source validation, content refinement and responsible AI practices
Understanding of modular and structured content, taxonomy, metadata, variants, version control and lifecycle management
Working knowledge of digital and social channels, publishing workflows and analytics tools
Working knowledge of SEO and emerging AEO/GEO practices
Understanding of integrated marketing, financial services, insurance, travel or regulated product review requirements
Ability to manage multiple priorities and deadlines with strong attention to detail
Bachelor's degree in Journalism, Public Relations, Communications, Marketing, English, Digital Media or a related field preferred
Hands-on experience with AEM, DAM, Content Hub, Adobe Express, Microsoft 365 Copilot or comparable platforms preferred
Experience with personalization, content variants, structured content, content operations, DAM or content supply chain work preferred
Experience in a regulated industry or large, matrixed enterprise preferred
Must consent to a background and drug screen if offered employment

Benefits

Comp & perks

Annual bonus potential based on performance
Medical plans with multiple coverage options, including HSA eligibility
Prescription drug coverage
Dental and vision benefits
Employee Assistance Program
Company-paid basic life insurance
Optional supplemental life insurance and dependent coverage
Short-term and long-term disability coverage
Critical illness, accident, and pet insurance options
401(k) plan with 50% company match on employee contributions up to 6% of pay
Additional company contribution of 4% of pay each pay day; 100% vested after three years of service
Health Savings Account and Flexible Spending Account options
Accrual-based Paid Time Off, increasing with tenure
Up to 12 PTO days annually for full-time new employees
10 company-paid holidays annually for full-time employees
1 mental health day, 2 floating holidays and 1 volunteer day for full-time employees
Paid parental, bereavement, jury duty and military leave
Tuition assistance up to $5,250 annually; 80% covered by ACG
Professional certification support with 100% reimbursement for eligible programs
Career development and advancement opportunities
Complimentary AAA membership with roadside assistance and travel discounts
Adoption assistance program
Remote work from a home office for day-to-day operations, subject to the ACG Flex Work policy