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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in agency development, coaching, and strategic advisory roles, with a strong focus on personal lines and commercial insurance. Proficient in analyzing performance metrics and implementing growth strategies while fostering relationships with internal and external stakeholders.
Highest-signal resume keywords
Leadership ExperiencePersonal Lines And Commercial Insurance ExpertiseProperty & Casualty LicenseConsultative Coaching SkillsAgency Sales Processes Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Agency DevelopmentBusiness DevelopmentPerformance Metrics AnalysisSales ManagementPipeline ManagementOperational EffectivenessConsultingDistribution ManagementCoachingQuoting Platforms Knowledge
Soft Skills
Relationship-Building SkillsExcellent Communication SkillsProblem Solving SkillsOrganizational SkillsListening Skills
Tools & Technologies
Microsoft OfficeWordExcelPowerPoint
Certifications & Qualifications
Property & Casualty License
Industry Keywords
Agency Growth DisciplinesCarrier RelationshipsConsultingInsurance Company RepresentativesMember Agency Growth Initiatives
About the role
Key responsibilities & impact- Provides leadership, coaching, and direction to agency development resources supporting ANK member agencies.
- Oversees implementation and effectiveness of agency development initiatives.
- Participates in agency visits and development activities to coach and assess member agency growth initiatives.
- Conducts regular meetings to review member agency growth plans, accountability, and development opportunities.
- Partners with ANK recruiter on adding new ANK agents and renewing ANK contracts at expiration.
- Meets with insurance company representatives on a routine basis; coordinates periodic meetings or webinars with company representatives.
- Monitors carrier loss ratios and mitigation of large claims.
- Serves as a strategic advisor to member agencies by identifying opportunities for growth, carrier utilization, operational effectiveness, and business development.
- Coaches agency principals and producers on sales management, prospecting, referrals, pipeline management, and growth strategies.
- Reviews agency performance metrics and recommends actionable solutions.
- Facilitates training programs, workshops, webinars, and development opportunities.
- Performs other duties as assigned.
Requirements
What you’ll need- Bachelor’s Degree in Sales, Marketing or Business Administration.
- 8 years of Personal Lines and Commercial insurance experience including agency development, consulting, distribution management, or business development responsibilities.
- 3 years in a leadership, coaching, consulting, or supervisory role.
- Property & Casualty License from Kentucky Department of Insurance.
- Knowledge of small commercial business and quoting platforms.
- Ability to prepare and present information to clients/members, all levels of staff, vendors and customers.
- Demonstrated ability to build and sustain relationships with internal and external contacts.
- Strong consultative coaching and relationship-building skills.
- Excellent listening, problem solving, organizational and analytical skills.
- Ability to delegate workload and engage team members across the agency to achieve multiple deadlines.
- Proficient in the use of Microsoft Office including Word, Excel and PowerPoint.
- Excellent verbal and written communication skills and the ability to interact professionally with a diverse group including executives, managers, and subject matter experts.
- Ability to analyze production, retention, financial, and operational performance data.
- Working knowledge of agency sales processes, business development strategies, carrier relationships, and agency growth disciplines.
Benefits
Comp & perks- Quarterly bonus opportunity
- Medical, Dental, and Vision plan options
- Up to 2 weeks Paid parental leave
- 401k plan with company match up to 7%
- 2+ weeks of PTO within your first year
- Paid company holidays
- Company provided volunteer opportunities + 1 volunteer day per year
- Free AAA Membership
- Continual learning reimbursement up to $5,250 per year