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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in adjusting auto and property claims, providing exceptional customer service, and maintaining accurate records. Proficient in negotiation, investigation, and analysis to ensure fair claims resolution while staying updated on industry trends.
Highest-signal resume keywords
Insurance Adjusting ExperienceChartered Insurance Professional (CIP)Negotiation SkillsInvestigative SkillsCustomer Service Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims AdjustmentPolicy InterpretationLoss InvestigationData Entry AccuracyClaims Evaluation
Soft Skills
Effective CommunicationEmpathyTime ManagementOrganizational SkillsDetail Oriented
Tools & Technologies
Claims System
Certifications & Qualifications
Chartered Insurance Professional (CIP)
Industry Keywords
Insurance Industry TrendsLegislative ChangesClaims Service ExperienceVendor CoordinationE-Verify Participation
About the role
Key responsibilities & impact- Deliver an exceptional and consistent claims service experience
- Fairly and equitably adjust moderately complex auto and/or property claims through telephone and written correspondence
- Provide exceptional customer service
- Interpret policy wordings, determine policy coverage, and ensure appropriate reserving
- Investigate losses to determine liability
- Evaluate information from appraisers, third-party adjusters, contractors, and repair facilities to quantify losses
- Negotiate with insureds, claimants, lawyers, and insurers
- Coordinate services with vendors and service providers
- Adjust claims from inception to completion proactively
- Maintain accurate records in the claims system according to company standards and policies
- Stay current with legislative changes and insurance industry trends
Requirements
What you’ll need- Minimum 2 years insurance adjusting experience
- Working toward Chartered Insurance Professional (CIP) designation
- Effective customer service skills including empathy and concern for our customers
- Strong communication skills, both written and oral
- Strong investigative and analytical skills
- Strong time management and organizational skills with the ability to prioritize work in a fast paced, changing environment
- Detail oriented with a critical degree of accuracy regarding data entry
- Strong negotiation skills
- College/University degree is preferred
- Must work in a state where W Insurance Company currently operates in the U.S. or a state where the company has the ability to run payroll
- E-Verify participation and applicable employment eligibility requirements
Benefits
Comp & perks- Health coverage for medical, dental, vision
- 401(K), Roth 401 (k) saving plan with company match
- Remote work opportunities
- Tuition assistance
- Employee appreciation and recognition
- Flexibility to work from home (remote)