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AAA

Insurance Sales Agent

AAA

. Sell and provide ongoing service for ACG-branded and brokered insurance products, memberships, and financial products .

Posted 10/2/2026full-timeWilmington • North Carolina • United StatesJuniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in selling and servicing insurance products while effectively assessing customer needs and providing tailored solutions. Proficient in building client relationships, managing sales pipelines, and achieving performance goals in a fast-paced environment.

Highest-signal resume keywords
Active State Property & Casualty Insurance Sales LicenseActive State Life and Health Insurance Sales LicenseConsultative Selling SkillsCRM Platform ProficiencyCustomer-Facing Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Sales NegotiationRisk AssessmentPolicy QuotingPipeline ManagementLead TrackingCustomer DiscoveryCross-SellingReferral GenerationPerformance Goal AchievementInsurance Coverage Gap Identification
Soft Skills
Excellent Verbal CommunicationExcellent Written CommunicationRelationship BuildingCustomer Satisfaction FocusProfessionalism
Tools & Technologies
CRM PlatformsMicrosoft Office Applications
Certifications & Qualifications
Active State Property & Casualty Insurance Sales LicenseActive State Life and Health Insurance Sales LicenseHealth and Accident Licenses
Industry Keywords
Insurance ProductsMembership ServicesFinancial ProductsUnderwriting GuidelinesRegulatory RequirementsCustomer LoyaltyBusiness DevelopmentNetworkingLocal EventsAAA Brand

About the role

Key responsibilities & impact
  • Sell and provide ongoing service for ACG-branded and brokered insurance products, memberships, and financial products
  • Uncover customer needs, generate new business, retain existing clients, and grow ACG’s insurance portfolio
  • Overcome objections, negotiate effectively, close sales, and meet or exceed individual sales targets and incentive expectations
  • Conduct comprehensive insurance reviews, assess risk, identify coverage gaps, recommend solutions, and quote, bind, and issue policies
  • Follow underwriting guidelines and regulatory requirements
  • Build and maintain rapport with members and clients
  • Respond to inquiries with professionalism and urgency
  • Support customer satisfaction, loyalty, and trust in the AAA brand
  • Prospect through local branch and community events
  • Expand referral networks and develop new business opportunities
  • Identify cross-sell and referral opportunities into Travel and Financial Services
  • Work in a temperature-controlled AAA branch location
  • Work Monday–Friday, 8:30 a.m.–6:00 p.m., with possible rotating Saturdays, 9:00 a.m.–1:00 p.m.

Requirements

What you’ll need
  • Active State Property & Casualty Insurance Sales license
  • Active State Life and Health Insurance Sales license, or obtain within 90 days of hire
  • Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products
  • Obtain Health and Accident licenses and appointments where applicable within the established timeframe
  • High School diploma or equivalent
  • 1+ year(s) of customer-facing experience in a fast-paced computer automated business environment
  • Demonstrated ability to develop, manage, and close sales opportunities
  • Experience with lead tracking, follow-up, pipeline management, and performance goals
  • Consultative selling and customer discovery skills
  • Ability to assess customer needs, identify coverage gaps, recommend solutions, and deliver tailored value
  • Ability to generate opportunities through referrals, outbound activity, networking, and business development
  • Excellent verbal and written communication skills
  • Proficient with CRM platforms and Microsoft Office applications
  • Ability to work varied hours, including possible weekends
  • Some travel to local events may be required
  • Regular and reliable attendance
  • Consent to a background and drug screen if offered employment

Benefits

Comp & perks
  • $5,000 New Agent Ramp-up Incentive
  • Ramp-up support of $5,000, processed at 30 and 60 days of employment
  • Supplemental pay for six months: $200/week during months 0–2, $150/week during months 3–4, and $100/week during months 5–6
  • Elevated commission structure during the first 15 months
  • New Hire On-Pace Bonus tied to milestones
  • Full benefits
  • Medical plans with multiple coverage options, including HSA eligibility
  • Prescription drug coverage
  • Dental and vision benefits
  • Employee Assistance Program
  • Company-paid basic life insurance
  • Optional supplemental life insurance and dependent coverage
  • Short-term and long-term disability coverage
  • Critical illness, accident, and pet insurance options
  • 401(k) plan with 50% company match on employee contributions up to 6% of pay; additional company contribution of 4% of pay; immediate vesting of the match and 100% vesting of the additional contribution after three years
  • Health Savings Account and Flexible Spending Account options
  • Accrual-based Paid Time Off, up to 12 days annually for full-time new employees
  • 10 company-paid holidays annually, plus 1 mental health day, 2 floating holidays, and 1 volunteer day
  • Paid leave programs, including parental, bereavement, jury duty, and military leave
  • Tuition assistance up to $5,250 annually, with 80% covered by ACG
  • Professional certification support with 100% reimbursement for eligible programs
  • Career development and advancement opportunities
  • Complimentary AAA membership with roadside assistance and travel discounts
  • Adoption assistance program