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About the role
Key responsibilities & impact- Sell and provide ongoing service for ACG-branded and brokered insurance products, memberships, and financial products
- Uncover customer needs, generate new business, retain existing clients, grow ACG’s insurance portfolio, overcome objections, negotiate, close sales, and meet or exceed sales targets
- Conduct comprehensive insurance reviews to assess risk and identify coverage gaps
- Recommend appropriate insurance solutions and quote, bind, and issue policies according to underwriting guidelines and regulatory requirements
- Build and maintain rapport with members and clients
- Respond to inquiries professionally and urgently while supporting customer satisfaction, loyalty, and trust in the AAA brand
- Participate in local branch and community events to prospect and expand referral networks
- Develop new business opportunities and identify cross-sell and referral opportunities into Travel and Financial Services
- Work in a temperature-controlled AAA branch location
- Work Monday–Friday 8:30 a.m.–6:00 p.m., with possible rotating Saturdays 9:00 a.m.–1:00 p.m.
Requirements
What you’ll need- Active State Property & Casualty Insurance Sales license
- Active State Life and Health Insurance Sales license, or obtain within 90 days of hire
- Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products
- Obtain Health and Accident licenses and appointments where applicable within the timeframe established by the Business Unit
- High School diploma or equivalent
- 1+ year of customer-facing experience in a fast-paced computer-automated business environment
- Insurance experience is helpful but not required
- Demonstrated ability to develop, manage, and close sales opportunities
- Lead tracking, follow-up, pipeline management, and accountability for performance goals
- Consultative selling, product knowledge, customer-needs assessment, coverage-gap identification, and tailored recommendations
- Ability to generate opportunities through referrals, outbound activity, networking, and business development
- Excellent verbal and written communication skills
- Proficiency with CRM platforms and Microsoft Office applications
- Ability to work varied hours, including possible weekends
- Some travel to local events may be required
- Must consent to a background and drug screen if offered employment
Benefits
Comp & perks- $5,000 New Agent Ramp-up Incentive
- Ramp-up support of $5,000, processed at 30 and 60 days of employment
- Supplemental pay of $200/week during months 0–2, $150/week during months 3–4, and $100/week during months 5–6
- Elevated commission structure during the first 15 months
- New Hire On-Pace Bonus tied to milestones
- Full benefits
- Medical plans with multiple coverage options, including HSA eligibility
- Prescription drug coverage
- Dental and vision benefits
- Employee Assistance Program
- Company-paid basic life insurance
- Optional supplemental life insurance and dependent coverage
- Short-term and long-term disability coverage
- Critical illness, accident, and pet insurance options
- 401(k) plan with 3% automatic deferral upon eligibility
- 401(k) company match of 50% on employee contributions up to 6% of pay
- Additional company contribution of 4% of pay each payday; 100% vested after three years
- Immediate vesting of company match
- Health Savings Account and Flexible Spending Account options
- Accrual-based Paid Time Off, eligible at 90 days; full-time new employees receive up to 12 PTO days annually
- 10 company-paid holidays annually for full-time employees
- 1 mental health day, 2 floating holidays, and 1 volunteer day
- Paid parental, bereavement, jury duty, and military leave
- Tuition assistance up to $5,250 annually, with 80% covered by ACG
- Professional certification support with 100% reimbursement for eligible programs
- Career development and advancement opportunities
- Complimentary AAA membership with roadside assistance and travel discounts
- Adoption assistance program
