Lead Employee Relations Partner

AAA

. Manage and investigate high-profile and complex employee relations cases .

Posted 9/29/2026full-timeRemote • United StatesSenior💰 $85,966 - $105,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing complex employee relations cases, conducting thorough investigations, and ensuring compliance with employment laws. Proven ability to develop strategies, mentor team members, and provide data-driven recommendations to HR leadership.

Highest-signal resume keywords

Employee Relations ManagementInvestigative MethodologiesEmployment Law ComplianceConflict ResolutionCoaching and Mentoring

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Investigative TechniquesData AnalysisReport WritingInterviewing SkillsProblem SolvingPolicy Compliance ReviewRisk MitigationTrends AnalysisCase ManagementDisciplinary Action Review

Soft Skills

Interpersonal SkillsCommunication SkillsIntegrityConfidentialityProfessionalism

Certifications & Qualifications

Certified Investigator (AWI)HR Certification (PHR, SPHR, SHRM-CP, SHRM-SCP)

Industry Keywords

Employee RelationsCivil Rights ComplaintsEEOC ChargesHighly Regulated IndustryLocal, State and Federal LawsADAFLSAEEOFMLATitle VII

About the role

Key responsibilities & impact

Manage and investigate high-profile and complex employee relations cases
Develop and implement advanced employee relations strategies and processes
Serve as investigator, team lead/mentor, and project lead for major ER processes
Conduct interviews with accused individuals, witnesses, and reporting persons
Synthesize investigative findings into detailed reports and data-driven recommendations
Maintain confidential investigation records and data integrity in the case management system
Ensure investigative processes comply with employment laws and company policies
Advise HR leadership, legal counsel, and management on complex employee relations issues
Design and implement training on investigative techniques, legal compliance, and conflict resolution
Analyze employee relations trends and recommend strategic interventions
Mentor junior team members
Confer with the Office of the General Counsel regarding Civil Rights complaints and EEOC charges
Serve as a subject matter expert in judicial proceedings when called upon
Review complex disciplinary actions for policy compliance and risk mitigation
Lead and support Reduction in Force and Job Reassignment processes

Requirements

What you’ll need

Bachelor's degree in Human Resources, Business Administration, law or a related field
Certified investigator (AWI) or ability to obtain designation within 1 year
Minimum of 6 years’ experience in an Employee Relations role
Experience solving complex investigations
Experience coaching managers and employees
Experience in a highly regulated industry or large-scale organization
In-depth knowledge of local, state and federal laws governing investigations and related personnel matters
Advanced knowledge of employment laws and regulations including ADA, FLSA, EEO, FMLA, Title VII and other related statutes
Ability to recognize and define problems, gather and analyze sophisticated data, establish facts, and draw valid conclusions
Unquestionable integrity, confidentiality, and professionalism
Ability to write routine reports and business correspondence
Strong interpersonal and communication skills
Expertise in investigative methodologies, including witness interviewing, credibility assessment and report writing
Advanced conflict-resolution skills with a proven track record of resolving high-stakes employee relations issues
Background and drug screen required upon offer
Regular and reliable attendance is essential
Advanced degree (Master’s in HR, JD) preferred
HR Certification (PHR, SPHR, SHRM-CP, SHRM-SCP) preferred
Knowledge of ACG personnel policies and procedures preferred

Benefits

Comp & perks

Medical plans with multiple coverage options, including HSA eligibility
Prescription drug coverage
Dental and vision benefits
Employee Assistance Program
Company-paid basic life insurance
Optional supplemental life insurance and dependent coverage
Short-term and long-term disability coverage
Critical illness, accident, and pet insurance options
401(k) plan with company matching and additional company contributions
Health Savings Account (HSA) and Flexible Spending Accounts (FSA) options
Paid Time Off (PTO)
10 company-paid holidays annually for full-time employees
1 mental health day, 2 floating holidays and 1 volunteer day for full-time employees
Paid leave programs, including parental, bereavement, jury duty, and military leave
Tuition assistance up to $5,250 annually
Professional certification support with 100% reimbursement for eligible programs
Opportunities for career development and advancement
Complimentary AAA membership with roadside assistance and travel discounts
Adoption assistance program
Remote work from a home office for day-to-day operations
Annual bonus potential based on performance