Senior Auto Claims Adjuster

AAA

. Manage a large inventory of claims ranging from minor to moderate complexity .

Posted 11/9/2026full-timeRemote • United StatesSenior💰 $28 - $37 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing and settling auto and property damage claims while adhering to compliance guidelines and standard operating procedures. Proficient in customer service within a virtual environment, with strong communication and multitasking abilities.

Highest-signal resume keywords

Claims Adjusting ExperienceAdjuster LicenseAuto Physical Damage TrainingCustomer Service ExperienceBilingual Ability

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Claims ManagementInvestigation and EvaluationNegotiation SkillsDocumentation SkillsPolicy ExplanationLoss Detail AcquisitionTask ManagementRemote Work CapabilityCompliance AdherenceDiary System Usage

Soft Skills

Strong Communication SkillsMultitasking AbilityProblem-Solving SkillsCustomer Interaction SkillsAdaptability

Tools & Technologies

Virtual Communication ToolsClaims Management SoftwareComputer Navigation Skills

Certifications & Qualifications

Adjuster License

Industry Keywords

Auto ClaimsProperty Damage ClaimsCommercial RideshareGig EconomyState Compliance Guidelines

About the role

Key responsibilities & impact

Manage a large inventory of claims ranging from minor to moderate complexity
Answer inbound calls, open claims, and acquire loss details from all involved parties
Investigate, evaluate, negotiate, and settle auto and property damage claims for commercial rideshare and commercial gig economy
Explain policy, coverage, and appropriate course of action
Arrange and pay for repairs, rentals, towing, total losses, and negotiate storage
Document claim files, send correspondence, and communicate with all parties involved
Review and resolve claims using a diary system within state compliance guidelines, policy provisions, and standard operating procedures
Complete classroom and on-the-job training
Work claims primarily aligned with the Pacific Time Zone

Requirements

What you’ll need

High School Diploma/GED or 2+ years of customer service experience in a virtual environment leveraging internet, phone, and chat features
1-2+ years of auto or commercial adjusting/liability experience required
Must hold an Adjuster license for all applicable states or obtain license(s) within 90 days of filling position as a condition of employment
Availability to work claims primarily aligned with the Pacific Time Zone
Availability to work 40 hours a week within operational hours
Ability to work any shift 7 days a week, 7:00 AM to 7:00 PM Pacific Time
3+ years of prior claims adjusting experience preferred
Auto physical damage training and/or I-CAR or SCLA enrollment preferred
Bilingual ability is a plus
Capability to complete training and perform the job in a remote setting
Strong computer navigation skills
Ability to handle several tasks simultaneously
Must have authorization to work indefinitely in the United States
Mobilitas does not provide visa sponsorship

Benefits

Comp & perks

Annual bonus eligibility / company-wide annual discretionary bonus of up to 7% of eligible pay
401(k) with a company match
Paid virtual training
Career growth and development opportunities
Flexible remote-first workplace / Home-Flex roles
Reasonable accommodations for qualified applicants and employees with disabilities or other limitations