Senior Casualty Adjuster

AAA

. Handle moderate to high complexity claims involving material damage, property and/or liability lines of insurance .

Posted 10/6/2026full-timeRemote • California • United StatesSenior💰 $39 - $51 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates advanced knowledge of claims administration, including property, auto, and casualty claims, with strong negotiation and communication skills. Proficient in evaluating claim values and resolving coverage issues while maintaining compliance with industry standards.

Highest-signal resume keywords

Claims Administration ExperienceAdvanced Knowledge of Insurance PrinciplesNegotiation SkillsAdvanced Oral and Written Communication SkillsLeadership Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims HandlingLiability AssessmentCoverage EvaluationMedical Terminology ProficiencyData AnalysisSettlement NegotiationClaims Software ProficiencyBuilding and Vehicle Repair KnowledgeCausality UnderstandingAdvanced Microsoft Office Skills

Soft Skills

Interpersonal SkillsOrganizational SkillsPlanning SkillsCustomer Service OrientationProblem-Solving Skills

Tools & Technologies

CACSHUONHOCGuidewire

Certifications & Qualifications

Bachelor's DegreeChartered Property Casualty UnderwriterAssociate in ClaimsInsurance/Claims Adjuster License

Industry Keywords

Claims Administration Best PracticesProperty DamageLiability LinesNegligenceSubrogationThird-Party LiabilityCoverage IssuesInsurance Compliance

Tech Stack

Tools & technologies

Guidewire

About the role

Key responsibilities & impact

Handle moderate to high complexity claims involving material damage, property and/or liability lines of insurance
Conduct phone and/or field investigations to determine liability and damages
Attend and participate in legal proceedings as needed
Identify and obtain statements from insureds, claimants and witnesses
Explain benefits, coverages, fault and claims processes verbally or in writing
Address moderate complexity coverage issues
Evaluate and determine claim values using property, bodily injury and liability data
Negotiate within settlement authority to resolve first- and third-party claims
Update database production reports and document claim files using company systems including CACS, HUON, HOC and Guidewire
Control expenses for areas of responsibility
Verify, interpret and resolve coverage by gathering information on policy applicability
Coordinate with internal and external departments
Respond quickly to customer needs and problems
Independently resolve claims within authority level

Requirements

What you’ll need

Bachelor's degree or equivalent combination of education and experience preferred
7-9 years prior claims handling experience preferred
4-6 years Property, Auto, Casualty or relevant claims administration experience required
Comprehensive knowledge of claims administration best practices and procedures
Advanced knowledge of insurance, fault assessment, negligence and subrogation principles required
Comprehensive understanding of building and vehicle repair procedures and third-party liability issues
Advanced knowledge of Microsoft Office suite, general computer software and claims software
Advanced organization and planning recognition skills required
Advanced oral and written communication skills required
Advanced interpersonal skills required
Advanced leadership skills among peers required
Proficiency and understanding of medical terminology and causality
Valid Driver's License, acceptable Department of Motor Vehicles record and minimum liability insurance issued by the state required
Chartered Property Casualty Underwriter preferred
Associate in Claims preferred
An insurance/claims adjuster license may be required for claims administration in specific states
Occasional travel to business meetings or conferences

Benefits

Comp & perks

Health coverage for medical, dental, vision
401(K) saving plans with company match
Pension
Tuition assistance
Floating holidays and PTO for community volunteer programs
Paid parental leave
Wellness programs
Employee discounts (membership, insurance, travel, entertainment, services and more!)
Incentive program based upon the achievement of organization, team and personal performance