Senior Commercial Auto Claims Adjuster

AAA

. Manage a large inventory of claims ranging from minor to moderate complexity .

Posted 9/29/2026full-timeRemote • United StatesSenior💰 $28 - $37 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing and settling auto and property damage claims while ensuring compliance with state guidelines and policy provisions. Proficient in customer service within a virtual environment, with strong communication and multitasking abilities.

Highest-signal resume keywords

Claims ManagementAdjuster LicenseAuto Adjusting ExperienceCustomer Service ExperienceCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims InvestigationClaims EvaluationClaims NegotiationClaims SettlementDocumentation SkillsComputer Navigation SkillsVirtual Training CompletionTask Management

Soft Skills

Interpersonal SkillsMultitasking AbilityCommunication Skills

Tools & Technologies

Diary System

Certifications & Qualifications

Adjuster License

Industry Keywords

Auto Damage ClaimsCommercial RideshareGIG EconomyState Compliance GuidelinesPolicy Provisions

About the role

Key responsibilities & impact

Manage a large inventory of claims ranging from minor to moderate complexity
Answer inbound calls, open claims, and acquire loss details from all involved parties
Investigate, evaluate, negotiate, and settle auto and property damage claims for commercial rideshare and commercial GIG economy
Explain policy, coverage, and appropriate course of action
Arrange and pay repair, rental, towing, total losses, and negotiate storage
Document claim files, send correspondence, and communicate with all parties involved
Use a diary system to review and resolve claims within state compliance guidelines, policy provisions, and standard operating procedures
Complete paid virtual training combining classroom and on-the-job training
Work claims primarily aligned with the Pacific Time Zone

Requirements

What you’ll need

High School Diploma/GED or 2+ years of customer service experience in a virtual environment leveraging internet, phone, and chat features
1-2+ years of auto or commercial adjusting/liability experience required
Must hold an Adjuster licensed for all applicable states or obtain license(s) within 90 days of filling position as a condition of employment
Ability to work claims primarily aligned with the Pacific Time Zone
Availability to work 40 hours a week within operational hours
Ability to work any shift 7 days a week, 7:00 AM to 7:00 PM Pacific Time
Capability to complete training and perform the job in a remote setting
Strong computer navigation skills
Outstanding interpersonal skills
Ability to handle several tasks simultaneously
Excellent communication skills with people from an array of backgrounds
No visa sponsorship; must have authorization to work indefinitely in the US
Ability to work without current or future immigration support
3+ years of prior claims adjusting experience preferred
Auto physical damage training and/or I-CAR or SCLA enrollment preferred
Bilingual ability a plus

Benefits

Comp & perks

Annual bonus eligibility / annual discretionary bonus through the Annual Incentive Plan (AIP) of up to 7% of eligible pay
401(k) with a company match
Paid virtual training
Career growth, leadership and mentorship support
Remote-first flexible workplace / Home-Flex roles
Flexible work from various locations including Mobilitas offices
Employee resource groups and volunteering opportunities
Reasonable accommodations for qualified applicants and employees with disabilities or other limitations