Senior Large Loss Adjuster, Homeowner Claims

AAA

. Own 1st-party property losses without limit and exercise settlement authority up to $250,000 in structural damage .

Posted 9/29/2026full-timeRemote • United StatesSenior💰 $48 - $64 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing 1st-party property claims, including evaluating personal property losses, negotiating repair costs, and developing structural repair bids using Xactimate. Possesses strong analytical, problem-solving, and communication skills essential for resolving complex claims and collaborating with various stakeholders.

Highest-signal resume keywords

1st-Party Property Claims ManagementXactimate ProficiencyHomeowner Total Loss Claims HandlingAnalytical Problem SolvingNegotiation Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims EvaluationLoss InvestigationRepair Cost NegotiationBuilding Damage AssessmentEstimate Writing

Soft Skills

Customer ServiceOrganizational SkillsTime ManagementWritten CommunicationVerbal Communication

Certifications & Qualifications

DOI Adjusting License

Industry Keywords

Homeowner ClaimsStructural DamageSubrogationBureau LitigationPublic Adjusters

About the role

Key responsibilities & impact

Own 1st-party property losses without limit and exercise settlement authority up to $250,000 in structural damage
Evaluate personal property losses associated with dwelling losses
Handle claims up to policy limits for all 1st-party coverages, including desk claims as needed
Direct loss investigations and collaborate with SIU, Subrogation, Bureau Litigation and Claims Coverage Question Unit representatives
Provide recommendations to management on complex losses
Work with insureds, contractors, public adjusters and attorneys to resolve highly complex claims
Develop structural repair bids using Xactimate
Handle claims across multiple states and understand applicable laws and regulations
Assess building damage, determine repair scope and write estimates to rebuild homes
Negotiate repair costs with insureds, contractors, engineers and public adjusters
Consult outside legal counsel on complex coverage issues
Respond to catastrophe situations outside the normal work area as required
Travel as needed for divisional/team meetings and other in-person meetings
Support company culture through employee resource groups, mentoring, volunteering and cross-functional projects
Fulfill business needs, including investing extra time and helping other teams

Requirements

What you’ll need

5-10 years claims experience with preferred emphasis on Homeowner field claims
3+ years handling Homeowner Total Loss claims
High School (HS) or GED
BA/BS or equivalent combination of education and experience
Proficient with Xactimate or similar estimating system; large estimates experience strongly preferred
In-depth understanding of the home repair process
Outstanding analytical, problem solving, customer service and negotiation skills
Effective organizational and time management skills
Strong written and verbal communication skills
Valid driver's license with an insurable driving record
Ability to acquire DOI adjusting license in the states where required
Must be authorized to work indefinitely in the United States
CSAA does not provide visa sponsorship; applicants must not require immigration support

Benefits

Comp & perks

Annual bonus eligibility for most roles
401(k) with a company match
Career growth, leadership and mentorship opportunities
Remote-first flexible workplace with work-from-home flexibility and access to CSAA offices
Inclusive and welcoming workplace
Employee resource groups, mentoring, volunteering and cross-functional project opportunities
Company-wide annual discretionary bonus through the Annual Incentive Plan (AIP), up to 12% of eligible pay
Reasonable accommodations for qualified applicants and employees with disabilities or other limitations