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AAA

Strategic Accounts Manager

AAA

. Develop and execute territory strategies and data-informed growth plans .

Posted 10/24/2026full-timeWestlake Village • California • United StatesMid-LevelSenior💰 $65,000 - $90,000 per yearWebsite

About the role

Key responsibilities & impact
  • Develop and execute territory strategies and data-informed growth plans
  • Drive profitable revenue growth and own sales, adoption, activation, retention, and engagement objectives
  • Build account-level growth plans with AAA branch and sales leaders
  • Engage AAA travel advisors to increase product consideration, conversion, repeat business, and share of wallet
  • Monitor booking trends, competitor activity, advisor feedback, and travel-market shifts
  • Visit AAA branches frequently in person to build relationships, coach advisors, and identify growth opportunities
  • Represent Member First across AAA branches, meetings, conferences, events, and educational programs
  • Conduct branch visits, advisor consultations, business reviews, and opportunity-planning sessions
  • Deliver in-person and virtual training, onboarding, office hours, webinars, and sales activations
  • Maintain proactive contact and follow-up with branch leaders and advisors
  • Coordinate with internal teams to resolve issues and improve the advisor experience
  • Use reporting, analytics, and AI-enabled tools to track activity and evaluate results
  • Document branch visits, advisor interactions, action plans, pipeline activity, and outcomes
  • Plan and host events, trade shows, branch activations, and domestic or international educational journeys
  • Collaborate with Sales, Marketing, Product, Training, Operations, Reservations, and Customer Experience teams
  • Contribute to special initiatives, cross-territory coverage, and other assigned responsibilities

Requirements

What you’ll need
  • Bachelor’s degree or equivalent professional experience
  • Five or more years of experience in sales, business development, strategic account management, partnership development, or another client-facing growth role
  • Travel industry experience strongly preferred, particularly supporting travel advisors, tour operator products, and AAA clubs
  • Demonstrated success developing strategy, executing business plans, growing revenue, and building trusted client relationships
  • Strong consultative selling, negotiation, presentation, facilitation, and active-listening skills
  • Ability to analyze sales data and use CRM, reporting, Microsoft Office, social media, and AI tools
  • Excellent organization, project management, accountability, and follow-through
  • Polished professional presence, collaborative mindset, and genuine passion for travel and advisor success
  • Ability and willingness to travel up to 70%
  • Residence within the assigned territory and proximity to a major airport
  • Valid passport and eligibility for enrollment in the company’s safe-driving program

Benefits

Comp & perks
  • Medical (with prescription)
  • Vision
  • Dental
  • Flexible Spending Accounts
  • Paid Time Off for Holidays, Vacation, and Illness
  • Company paid Life Insurance
  • Long Term Disability
  • 401(k) Plan
  • AFLAC Plans
  • Travel Discounts on all Pleasant Holidays packages, Hotel Rooms, Car Rentals, Tours & Activities; discounts apply to family members and friends too
  • Incentive compensation program with unlimited earning potential based on achievement of defined corporate financial objectives and individual business goals