Talent Acquisition Specialist II – High-Volume Call Center Recruiting

AAA

. Manage the full-cycle recruiting process for high-volume positions, including sourcing, pipeline development, screening, interview coordination, offers, candidate closing, and onboarding support .

Posted 10/19/2026full-timeUnited StatesJuniorMid-Level💰 $59,134 - $78,853 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in full-cycle recruiting, including sourcing, screening, and onboarding, while leveraging data and metrics to drive hiring decisions and achieve staffing goals. Builds strong relationships with hiring managers and stakeholders, ensuring compliance and operational excellence in recruitment processes.

Highest-signal resume keywords

Full-Cycle RecruitingTalent Acquisition Best PracticesApplicant Tracking Systems (ATS)Data-Driven Decision MakingStakeholder Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sourcing TechniquesCandidate EngagementNegotiation SkillsRecruiting Metrics AnalysisHigh-Volume Recruiting

Soft Skills

Organizational SkillsTime ManagementAttention to DetailCollaborationCommunication Skills

Tools & Technologies

Workday ATS

Certifications & Qualifications

SHRM-CPSHRM-SCPPHRSPHR

Industry Keywords

EEO GuidelinesEmployment RegulationsLabor Market TrendsTransportation RecruitingSkilled Trades Recruiting

About the role

Key responsibilities & impact

Manage the full-cycle recruiting process for high-volume positions, including sourcing, pipeline development, screening, interview coordination, offers, candidate closing, and onboarding support
Advise hiring managers on market insights, talent availability trends, and recruiting best practices
Develop recruiting strategies, establish service expectations, and build strong hiring-manager relationships
Lead the offer process, including salary analysis, recommendations, negotiations, and candidate closing
Use recruiting data and metrics to manage operations, guide decisions, influence change, and achieve staffing goals
Build and maintain proactive candidate pipelines for current and future hiring needs
Share knowledge, sourcing strategies, market insights, resources, and best practices across the Talent Acquisition team
Balance individual recruiting responsibilities with shared team priorities and provide coverage as needed
Foster customer-focused partnerships with hiring managers, HR Partners, Talent Acquisition teammates, and stakeholders
Maintain accurate recruitment system records for compliance, data integrity, operational excellence, and process adherence
Participate in cross-functional projects and lead smaller project components as assigned
Stay current on industry trends and labor market conditions while pursuing continuous learning and professional development

Requirements

What you’ll need

High school diploma or equivalent (GED)
At least two years of Talent Acquisition experience supporting the full-cycle recruiting process
Knowledge of EEO guidelines, state and federal employment regulations, recruiting and sourcing techniques, Applicant Tracking Systems (ATS), Talent Acquisition best practices, processes, and labor market trends
Strong organizational, planning, time management, and decision-making skills with exceptional attention to detail
Ability to manage multiple requisitions, shifting priorities, and candidate pipelines in a high-volume recruiting environment
Ability to work effectively in a collaborative, team-oriented environment while balancing individual and shared priorities
Ability to build and maintain stakeholder relationships and serve as a trusted advisor to hiring managers and business leaders
Strong communication, negotiation, candidate engagement, and objection-handling skills
Ability to leverage recruiting data and metrics to guide hiring decisions, drive recruiting activities, monitor pipeline health, and manage daily operations
Bachelor's degree in Business Administration, Human Resources, or related field, or equivalent experience preferred
Experience with Workday ATS preferred
Experience supporting high-volume recruiting and managing multiple requisitions in deadline- and metric-driven settings preferred
Experience recruiting in high-volume call center environments preferred
Experience developing proactive sourcing strategies and candidate pipelines preferred
Experience recruiting for transportation, fleet, towing, automotive, skilled trades, field-based operations, or similar roles preferred
HR certification preferred (SHRM-CP, SHRM-SCP, PHR, or SPHR)
Monday through Friday availability, 8:00 AM to 5:00 PM EST
Must consent to a background and drug screen if offered employment

Benefits

Comp & perks

Annual bonus potential based on performance
Medical plans with multiple coverage options, including HSA eligibility
Prescription drug coverage
Dental and vision benefits
Employee Assistance Program
Company-paid basic life insurance
Optional supplemental life insurance and dependent coverage
Short-term and long-term disability coverage
Critical illness, accident, and pet insurance options
401(k) plan with company match and additional company contribution; immediate or three-year vesting provisions as specified
Health Savings Account (HSA) and Flexible Spending Accounts (FSA) options
Paid Time Off (PTO), increasing with tenure
10 company-paid holidays annually for full-time employees
1 mental health day, 2 floating holidays, and 1 volunteer day for full-time employees
Paid parental, bereavement, jury duty, and military leave
Tuition assistance up to $5,250 annually; 80% covered by ACG
Professional certification support with 100% reimbursement for eligible programs
Career development and advancement opportunities
Complimentary AAA membership with roadside assistance and travel discounts
Adoption assistance program
Remote work from a home office for day-to-day operations