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Abacum

RevOps Analyst, Salesforce Admin

Abacum

. Own the Salesforce support queue: triage, resolve and close requests from Sales, Marketing, Partners and Customer Success.

Posted 10/14/2026full-timeBarcelona • SpainMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive Salesforce administration expertise, including managing users, profiles, and permission sets, while leveraging AI tools for automation and data hygiene. Proficient in building and maintaining flows, reports, and dashboards within a B2B SaaS environment.

Highest-signal resume keywords
Salesforce AdministrationFlow Builder ExpertiseSalesforce Certified AdministratorAI Tool UtilizationB2B SaaS Knowledge

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Salesforce AdministrationFlow BuilderRecord-Triggered FlowsScreen FlowsReports and DashboardsBasic SQLData HygieneUser ManagementPermission SetsRole Hierarchy
Soft Skills
Problem-SolvingBuilder MindsetCommunication
Tools & Technologies
SalesforceHubSpotGongApolloDefaultClaySales NavigatorClaudeChatGPT
Certifications & Qualifications
Salesforce Certified AdministratorPlatform App BuilderAdvanced Administrator
Industry Keywords
B2B SaaSGTM SystemsSales FunnelOpportunity StagesARRRenewalsForecast CategoriesAttributionLead Routing

Tech Stack

Tools & technologies
ApolloSQL

About the role

Key responsibilities & impact
  • Own the Salesforce support queue: triage, resolve and close requests from Sales, Marketing, Partners and Customer Success.
  • Handle data hygiene and governance across GTM systems, including record cleanup, field standards and regular audits.
  • Manage users, profiles, permission sets, licenses and access across Salesforce and connected GTM tools.
  • Maintain picklists, fields, page layouts and reports.
  • Build and maintain screen and record-triggered Flows, validation rules and approval logic.
  • Own the permission model, including profiles, permission sets, sharing rules and role hierarchy.
  • Monitor flow errors, API usage and integration health; fix or escalate issues.
  • Run deployments through a sandbox with documented change control.
  • Document every flow, rule and integration.
  • Reduce request volume through self-serve options, better defaults and smarter guardrails.
  • Use AI tools such as Claude with Salesforce access to automate hygiene checks and repetitive admin work.
  • Scope larger projects and manage external Salesforce developers when work exceeds in-house capacity.
  • Report to the Revenue Operations Lead and work directly with GTM leaders.

Requirements

What you’ll need
  • 3 to 5 years of hands-on Salesforce administration in a B2B SaaS or high-volume sales environment.
  • Has been the sole or primary admin of an org (roughly 50 to 300 users), not one of many admins at a large enterprise.
  • Salesforce Certified Administrator, or willing to get certified within your first 6 months.
  • Builds in Flow Builder: has shipped and maintained record-triggered and screen flows in production, and can walk through one end to end.
  • Confident managing profiles, permission sets and role hierarchy, and troubleshooting access issues.
  • Builds reports and dashboards independently.
  • Understands the B2B SaaS funnel: leads, opportunity stages, ARR, renewals.
  • AI literacy: uses AI tools (e.g. Claude, ChatGPT) in day-to-day work and looks for ways to automate repetitive tasks with them.
  • Fluent English. Spanish a plus.
  • Builder mindset: you fix root causes, not just tickets. When the same issue shows up twice, you fix the system that creates it, and you have the backbone to push back, ask why, and route requests properly.
  • HubSpot experience, especially the HubSpot and Salesforce sync.
  • Platform App Builder or Advanced Administrator certification.
  • Experience with other GTM tools: Gong, Apollo, Default, Clay, Sales Navigator.
  • Exposure to forecast categories, attribution and lead routing.
  • Basic SQL.

Benefits

Comp & perks
  • Competitive compensation including equity package
  • Competitive vacation policy
  • Medical Insurance
  • L&D budget
  • Access to Meditopia (wellbeing platform)
  • Language courses (English / Spanish)