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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in driving service sales processes and generating profitable sales opportunities while building long-term customer relationships. Proficient in proposal generation and utilizing business applications to support B2B customer interactions and sales management.
Highest-signal resume keywords
Service Sales ProcessesProposal GenerationCustomer Relationship ManagementSalesforce ProficiencyPower Transmission Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Opportunity GenerationOrder ProcessingQuotation ManagementB2B Customer SupportComplex Assignment Handling
Soft Skills
Customer Relationship BuildingImmediate Response to Customer Needs
Tools & Technologies
SalesforcePowerBIMicrosoft Office
Industry Keywords
Power TransmissionDistribution ProductsElectrical Industry ApplicationsAftermarket ServicesChannel Partner Training
About the role
Key responsibilities & impact- Drive service sales processes, generate service sales opportunities, and secure profitable sales within designated areas
- Focus on Installed Base (IB) penetration and selling the entire Service product portfolio
- Build long-term customer relationships and ensure immediate response to customer needs and issues
- Assist marketing specialists and sales personnel with quotation, order processing/management, customer interactions, and internal communication with ABB factories and Aftermarket
- Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
- Work with the Aftermarket Channel Leader to strengthen relationships with ABB partner organizations, including CIO, distributors, ISPs, OEMs, and utilities
- Support closing orders and achieve quarterly quotas
- Generate aftermarket parts and field services proposals for customers
- Support training of channel partners on Self Help quote tools
- Establish and maintain customer relationships; evaluate customer operations to identify objectives, requirements, and preferences
- Process product and service quotation orders and follow up throughout the customer's purchasing cycle
Requirements
What you’ll need- 5+ years of experience
- Bachelor's Degree preferred, or an equivalent combination of education, industry experience, and demonstrated achievements
- Experience in proposal generation, customer support, or related commercial/sales support functions preferred
- Working knowledge of power transmission and distribution products, systems, and electrical industry applications preferred
- Experience supporting business-to-business (B2B) customers and building effective customer relationships
- Proficiency in utilizing computer systems, databases, and business applications such as Salesforce, PowerBI, and Microsoft Office
- Demonstrated ability to handle complex assignments and potential for advancement within a power products, systems, or technical sales organization
Benefits
Comp & perks- Choice between two medical plan options: a PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan
- Choice between two dental plan options: Core and Core Plus
- Vision benefit
- Company paid life insurance (2X base pay)
- Company paid AD&D (1X base pay)
- Voluntary life and AD&D – 100% employee paid up to maximums
- Short Term Disability – up to 26 weeks – Company paid
- Long Term Disability – 60% of pay – Company paid; ability to “buy-up” to 66 2/3% of pay
- Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance)
- Paid Parental Leave
- Employee Assistance Program
- Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
- Employee discount program
- 401k Savings Plan with Company Contributions
- Employee Stock Acquisition Plan (ESAP)
- Vacation under a permissive time away policy for salaried exempt positions
