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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in troubleshooting, commissioning, and preventive maintenance of analytical products, with a strong focus on customer relationship management and effective communication. Capable of performing field service tasks with minimal supervision while ensuring operational efficiency.
Highest-signal resume keywords
Startup And CommissioningTroubleshooting And Repair ServicesPreventive MaintenanceCustomer Relationship ManagementField Service Training
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical BackgroundAnalytical Products MaintenanceContinuous Gas AnalyzersGas ChromatographsField Service TasksMaterial PreparationTroubleshootingPreventive MaintenanceCommissioning ServicesStart-Up Services
Soft Skills
Interpersonal SkillsCustomer-Service OrientationAbility To Work Independently
Tools & Technologies
Microsoft OutlookMicrosoft ExcelMicrosoft Word
Certifications & Qualifications
Valid PassportDriver's License
Industry Keywords
Field ServiceOperational ImprovementCustomer RelationshipsTechnical AnalysisService Team Leadership
About the role
Key responsibilities & impact- Work with customers on-site to identify opportunities to improve operations and eliminate pain points
- Perform field service tasks, identify technical issues, and conduct analysis through remote or on-site activity
- Prepare material lists and ensure materials, parts, and equipment are available and appropriate for service activities
- Act as a trainer for field service associates and customers when needed
- Perform commissioning and start-up services
- Perform troubleshooting and repair services
- Perform preventive maintenance on measurement and analytical equipment
- Report to the Service Team Leader
Requirements
What you’ll need- Bachelor's or Technical Degree with 2+ Years or Associate's Degree/High School Diploma with 5+ years of relative experience
- Strong technical background with technical skills in startup, commissioning, troubleshooting, preventive, and unplanned maintenance of analytical products, including continuous gas analyzers and gas chromatographs
- Ability to build strong customer relationships
- Ability to work effectively with minimum supervision
- Strong interpersonal skills and customer-service orientation
- Strong computer skills, including Outlook, Excel, and Word
- Ability and willingness to travel approximately 90% of the time
- Ability and willingness to possess and maintain a valid passport and driver's license
- Candidates must already have work authorization permitting them to work for ABB in the US
Benefits
Comp & perks- Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan with a Health Savings Account
- Choice between two dental plan options: Core and Core Plus
- Vision benefit
- Company paid life insurance (2X base pay)
- Company paid AD&D (1X base pay)
- Voluntary life and AD&D – 100% employee paid up to maximums
- Short Term Disability – up to 26 weeks – Company paid
- Long Term Disability – 60% of pay – Company paid; ability to buy-up to 66 2/3% of pay
- Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance)
- Paid Parental Leave
- Employee Assistance Program
- Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
- Employee discount program
- 401k Savings Plan with Company Contributions
- Employee Stock Acquisition Plan (ESAP)
- 11 paid holidays
- Vacation based on years of service for hourly and non-exempt positions
- Hybrid work model