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Tech Stack
Tools & technologiesAssembly
About the role
Key responsibilities & impact- Provide technical onsite and offsite support and expertise for site work requests
- Perform installation, commissioning, troubleshooting, preventive maintenance, and repair of ABB variable frequency drives (VFDs)
- Prepare spare parts, test tools and equipment, and complete required documentation
- Submit detailed and comprehensive service reports in a timely manner and follow up when needed
- Coordinate activities with related groups to achieve objectives and ensure customer satisfaction
- Communicate effectively and present information to top management, customers, vendors, and other employees
- Participate proactively in providing feedback on product quality issues to reduce warranty costs
- Work under the direction of the Drives Service Manager
- Collaborate with Field Operations and Management to achieve successful outcomes for internal and external customers
Requirements
What you’ll need- Associate degree in technical field and 3 years of relevant experience, or high school diploma/GED and 5 years of relevant experience, or military education/experience required
- Valid driver’s license
- Authorization to work in the United States
- Ability to communicate with all levels in the organization, from field technicians to senior management
- Ability to read, write, and speak English
- Ability to travel 70% of the time
- Experience with Medium Voltage drives and power electronics preferred
- Knowledge of motors, transformers, switchgear, and industrial communication protocols preferred
- Ability to interpret electrical schematics, wiring diagrams, assembly drawings, and technical documentation preferred
- Previous Field Service experience preferred
- Ability to work at heights, in varying weather conditions, and around energized systems
Benefits
Comp & perks- Choice between two medical plan options: a PPO plan called the Copay Plan OR a High Deductible Health Plan with a Health Savings Account
- Choice between two dental plan options: Core and Core Plus
- Vision benefit
- Company paid life insurance (2X base pay)
- Company paid AD&D (1X base pay)
- Voluntary life and AD&D – 100% employee paid up to maximums
- Short Term Disability – up to 26 weeks – Company paid
- Long Term Disability – 60% of pay – Company paid, with ability to buy-up to 66 2/3% of pay
- Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance)
- Parental Leave – up to 6 weeks
- Employee Assistance Program
- Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
- Employee discount program
- 401k Savings Plan with Company Contributions
- Employee Stock Acquisition Plan (ESAP)
- 11 paid holidays
- Vacation based on years of service for hourly and non-exempt positions
- Overtime eligible
- Remote work model