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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in troubleshooting, commissioning, and preventive maintenance of analytical equipment, with a strong focus on customer relationship management and effective communication. Capable of performing field service tasks and training associates while ensuring operational efficiency.
Highest-signal resume keywords
TroubleshootingCommissioningPreventive MaintenanceCustomer Relationship ManagementContinuous Gas Analyzers
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
StartupCommissioningTroubleshootingPreventive MaintenanceAnalytical ProductsField Service TasksMaterial PreparationRepair ServicesGas ChromatographsTechnical Issue Identification
Soft Skills
Interpersonal SkillsCustomer Service OrientationEffective CommunicationRelationship BuildingSelf-Motivation
Tools & Technologies
PGC5000PGC1000Microsoft OutlookMicrosoft ExcelMicrosoft Word
Certifications & Qualifications
Bachelor's DegreeTechnical DegreeAssociate's DegreeHigh School DiplomaValid PassportDriver's License
Industry Keywords
Field ServiceMeasurement EquipmentAnalytical EquipmentGas AnalysisPreventative Maintenance
About the role
Key responsibilities & impact- Work with customers on-site to identify opportunities to improve operations and eliminate pain points
- Perform field service tasks and identify technical issues through remote or on-site activity
- Prepare material lists and ensure materials, parts, and equipment are available and suitable for service activities
- Act as a trainer for field service associates and customers when needed
- Perform commissioning and start-up services
- Perform troubleshooting and repair services
- Perform preventative maintenance on measurement and analytical equipment
Requirements
What you’ll need- Bachelor's or Technical Degree with 2+ Years of experience or Associate's Degree/High School Diploma with 5+ years of relative experience
- Strong technical background in startup, commissioning, troubleshooting, preventive, and unplanned maintenance of analytical products
- Experience with continuous gas analyzers and gas chromatographs; PGC5000 and PGC1000 experience is a significant plus
- Ability to build strong customer relationships and work effectively with minimum supervision
- Strong interpersonal skills and customer service orientation
- Strong computer skills, including Outlook, Excel, and Word
- Ability and willingness to travel up to 75% of the time
- Ability and willingness to possess and maintain a valid passport and driver's license
Benefits
Comp & perks- Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan
- Choice between two dental plan options: Core and Core Plus
- Vision benefit
- Company paid life insurance (2X base pay)
- Company paid AD&D (1X base pay)
- Voluntary life and AD&D – 100% employee paid up to maximums
- Short Term Disability – up to 26 weeks – Company paid
- Long Term Disability – 60% of pay – Company paid; ability to “buy-up” to 66 2/3% of pay
- Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance)
- Parental Leave – up to 6 weeks
- Employee Assistance Program
- Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
- Employee discount program
- 401k Savings Plan with Company Contributions
- Employee Stock Acquisition Plan (ESAP)
- 11 paid holidays
- Vacation based on years of service for hourly and non-exempt positions