Field Service Technician

ABB

. Reports to the Service Team Leader .

Posted 11/9/2026full-timeRemote • Louisiana • United StatesJunior💰 $58,500 - $93,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in servicing critical power equipment, including installation, maintenance, and troubleshooting, while effectively managing customer relationships and operational improvements. Proficient in project management and advanced communication skills to enhance customer satisfaction and operational efficiency.

Highest-signal resume keywords

Electrical Engineering DegreeCritical Power Equipment ServicingAdvanced Microsoft Office ProficiencyProject Management Using MS ProjectTest Plan and Report Writing

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Field Service TasksInstallation and CommissioningTroubleshootingMaintenance and RepairsQuality Improvement Recommendations

Soft Skills

Customer Relationship ManagementOrganizational SkillsDeadline ManagementVerbal and Written Communication

Tools & Technologies

Microsoft OfficeMS ProjectExcel

Industry Keywords

Operational ImprovementSafety ProtocolsEquipment FailuresService ActivitiesCustomer Satisfaction

About the role

Key responsibilities & impact

Reports to the Service Team Leader
Works on-site with customers to identify opportunities for operational improvement and eliminate pain points
Performs field service tasks, including identifying technical issues and conducting certified on-site troubleshooting
Prepares material lists for service activities, ensuring materials, parts, and equipment meet quality standards and are available
Executes installation and commissioning, maintenance, repairs, extensions, upgrades, retrofits, end-of-life services, and replacements
Builds and maintains positive customer relationships to enhance satisfaction
Identifies potential new sales opportunities while addressing customer needs and communicates them internally
Proactively detects potential equipment failures and recommends corrective actions
Identifies and suggests product and quality improvements
Provides recommendations to management for improving operations and customer service
Follows safety protocols and maintains safe work and environmental practices
Reports unsafe practices and incidents promptly
Travels 70–80%

Requirements

What you’ll need

Bachelor’s degree in Electrical Engineering or Electrical Engineering Technology with 1+ years’ experience servicing critical power equipment, OR Associate’s Degree in electrical technology with 3+ years’ experience servicing critical power equipment, OR High School Diploma/GED and equivalent work and/or military experience (5+ years) servicing critical power equipment
Advanced level ability to interact and communicate written and verbal information to varying levels within the organization
Advanced level ability to use Microsoft Office products
Moderate ability to Project Manage using MS Project or Excel
Advanced ability to write test plans and reports detailing test results
Advanced ability to stay organized and meet deadlines on administrative duties
Candidates must already have work authorization that would permit them to work for ABB in the US

Benefits

Comp & perks

Choice between two medical plan options: a PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
Choice between two dental plan options: Core and Core Plus
Vision benefit
Company paid life insurance (2X base pay)
Company paid AD&D (1X base pay)
Voluntary life and AD&D – 100% employee paid up to maximums
Short Term Disability – up to 26 weeks – Company paid
Long Term Disability – 60% of pay – Company paid; ability to “buy-up” to 66 2/3% of pay
Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance)
Parental Leave – up to 6 weeks
Employee Assistance Program
Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
Employee discount program
401k Savings Plan with Company Contributions
Employee Stock Acquisition Plan (ESAP)
11 paid holidays
Vacation based on years of service for hourly and non-exempt positions