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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in AC and DC drive systems, field service engineering, and technical troubleshooting. Proficient in using ABB tools and ensuring customer satisfaction through effective service and support.
Highest-signal resume keywords
AC And DC Drive SystemsField Service EngineeringTechnical TroubleshootingABB Tools ProficiencyCustomer Satisfaction Improvement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical Work ExperienceSystem Hardware AnalysisSystem Software Performance TestingRepairing Technical EquipmentWriting Technical Field Service Reports
Soft Skills
LeadershipCustomer InstructionProblem Solving
Tools & Technologies
Drive ComposerDrive WindowsControl BuilderSAPConcurOutlookCiti-Bank TravelOscilloscopesData LoggersPDMA Motor Testing
Certifications & Qualifications
High School DiplomaGEDAssociates DegreeBachelor's Degree
Industry Keywords
Pulp And PaperMetals And MiningCement IndustryABB EquipmentField Service
About the role
Key responsibilities & impact- Support ABB’s growing systems drives business serving Pulp & Paper, Metals & Mining, and Cement industries.
- Supervise installation of new equipment at customer sites according to manufacturer specifications.
- Interpret maintenance manuals, schematics, and software tools.
- Repair equipment using electronics knowledge, test instruments, computers, and hand tools.
- Lead workers in servicing and repairing ABB equipment.
- Instruct customers in electrical theory and operation of ABB Drives as required.
- Lead drive system commissioning projects.
- Consult with engineering personnel to resolve unusual system operation and maintenance problems.
- Advise management regarding customer satisfaction, product performance, and product improvement suggestions.
- Learn and use ABB tools including Drive Composer, Drive Windows, Control Builder, SAP, Concur, Outlook, and Citi-Bank Travel.
- Drive service success to improve customer satisfaction, maximize customer retention, and increase profitability.
Requirements
What you’ll need- High School Diploma or GED and 7 years of technical work experience.
- Associates Degree and 5 years of technical work experience.
- Bachelor's Degree and 2 years of technical work experience.
- Understanding of AC and DC drive systems.
- 3 years of experience performing field service engineering for AC and DC coordinated drive systems.
- 3 years of experience using test equipment including Oscilloscopes, Data Loggers, PDMA motor testing, and CMC measurements.
- Work with ABB 800xA is a plus.
- A special combination of education and experience must be demonstrated in the AC drives area.
- Ability to analyze and test system hardware and software performance applicable OEM integrated machines.
- Candidates must already have work authorization permitting them to work for ABB in the US.
- Must be available 24/7 based upon business necessity.
- Up to 80% travel required.
- Ability to write detailed technical field service reports.
- Ability to troubleshoot, test, repair, and service technical equipment.
- Comply with ABB and customer safety requirements.
- Complete all designated safety training on time.
Benefits
Comp & perks- Choice between two medical plan options: a PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
- Choice between two dental plan options: Core and Core Plus
- Vision benefit
- Company paid life insurance (2X base pay)
- Company paid AD&D (1X base pay)
- Voluntary life and AD&D – 100% employee paid up to maximums
- Short Term Disability – up to 26 weeks – Company paid
- Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
- Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance)
- Parental Leave – up to 6 weeks
- Employee Assistance Program
- Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
- Employee discount program
- 401k Savings Plan with Company Contributions
- Employee Stock Acquisition Plan (ESAP)
- 11 paid holidays
- Vacation provided based on years of service for hourly and non-exempt positions