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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing and delivering training programs, utilizing Learning Management Systems, and collaborating with subject matter experts to enhance learning resources. Proficient in evaluating training effectiveness and providing exceptional customer support.
Highest-signal resume keywords
Instructional DesignLearning Management Systems (LMS)Training Program AdministrationEffective CommunicationProject Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Training DevelopmentELearning DesignCurriculum DevelopmentTraining EvaluationLow to Medium Voltage Electrical Experience
Soft Skills
Customer ServiceOrganizationPresentation Skills
Tools & Technologies
Articulate 360StorylineRiseCamtasiaCornerstone LMS
Industry Keywords
NECIEEEElectrical Code
About the role
Key responsibilities & impact- Develop, maintain, and deliver instructor-led, virtual, and eLearning training programs and course materials.
- Administer and support Learning Management Systems (LMS), training records, reporting, and learner support.
- Coordinate webinars, virtual classrooms, classroom training, and related logistics.
- Partner with subject matter experts to create and continuously improve training content, curricula, and learning resources.
- Evaluate training effectiveness, collect feedback, and implement content and delivery improvements.
- Support training administration, customer inquiries, scheduling, and course documentation.
- Maintain training equipment, resources, and learning technologies required for course delivery.
- Provide training and technical support to customers, Field Service, and internal teams as needed.
- Deliver high-quality customer experiences and contribute to continuous improvement of training programs.
Requirements
What you’ll need- Bachelor's degree in Instructional Design, Learning Technologies, Education, or a related field highly desired.
- 2+ years of experience in training, instructional design, learning technologies, or learning program administration.
- Experience delivering classroom, virtual instructor-led, and/or online training.
- Familiarity with LMS platforms and tools such as Articulate 360, Storyline, Rise, Camtasia, Synthesia, or similar.
- Effective communication, presentation, organization, project management, and customer service skills.
- Experience low to medium voltage electrical experience, NEC, IEEE, and electrical code knowledge highly desired.
- Experience with Cornerstone LMS is highly desired.
Benefits
Comp & perks- Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
- Choice between two dental plan options: Core and Core Plus
- Vision benefit
- Company paid life insurance (2X base pay)
- Company paid AD&D (1X base pay)
- Voluntary life and AD&D – 100% employee paid up to maximums
- Short Term Disability – up to 26 weeks – Company paid
- Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
- Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
- Paid Parental Leave
- Employee Assistance Program
- Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
- Employee discount program
- 401k Savings Plan with Company Contributions
- Employee Stock Acquisition Plan (ESAP)
- ABB provides 11 paid holidays.
- Salaried exempt positions are provided vacation under a permissive time away policy.