Order-to-Delivery Business Lead

ABB

. Own on-time, in-full delivery for a high-volume manufacturing business end to end, from demand and replenishment through production, inventory, warehouse and shipment.

Posted 11/2/2026full-timeRemote • United States, CanadaSenior💰 $119,000 - $190,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in end-to-end supply chain management, focusing on on-time, in-full delivery and operational results. Proficient in utilizing SAP for order fulfillment and building data tools to enhance decision-making and process improvements.

Highest-signal resume keywords

SAP ExperienceOperational AccountabilityData Analysis and Root Cause IdentificationSupply Chain ManagementManufacturing and Distribution Experience

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Supply Chain ManagementInventory ManagementOrder FulfillmentPlanning and SchedulingData AnalysisProcess ImprovementMake-to-StockMake-to-OrderDashboard BuildingAutomation Development

Soft Skills

Effective CommunicationCuriosityAdaptabilityCollaborationProblem-Solving

Industry Keywords

ManufacturingDistributionOperational ResultsOn-Time In-FullFill RatePromise AccuracyNorth American Time ZonesBusiness RulesChange ManagementStakeholder Engagement

About the role

Key responsibilities & impact

Own on-time, in-full delivery for a high-volume manufacturing business end to end, from demand and replenishment through production, inventory, warehouse and shipment.
Co-own the outcome with an SAP solution lead as equals.
Decide what gets fixed and in what order, while the SAP solution lead decides how it is built.
Change the processes, rules and systems behind the delivery outcome.
Find the root cause of every missed order using data and fix causes rather than expediting symptoms.
Set priorities for what gets fixed, built, switched off or replaced, including business rules such as stock allocation.
Manage change across plants, distribution centers and system teams that do not report to you.
Run one- to two-month experiments, retain what improves the outcome and discontinue what does not.
Report results honestly to business leaders, including what is not working.
Work with the Installation Products business sponsor, Supply Chain, Manufacturing Operations, Distribution and Customer Service, Sales, Finance and Information Systems.
Report to the Vice President of IT and work directly with a business sponsor in Installation Products.

Requirements

What you’ll need

A degree in supply chain, engineering, business or a related field.
8+ years in manufacturing or distribution in planning, scheduling, inventory, fulfillment, order management or operations.
3+ years accountable for an operational result such as on-time in-full, fill rate, promise accuracy or inventory.
Ability to follow an order from demand to shipment across plants and distribution centers and identify where it gets stuck.
Experience with make-to-stock, make-to-order or both valued.
Experience tracing delivery misses with data, finding the real cause, and implementing a lasting fix.
Hands-on SAP experience in order fulfillment as a user, power user or process lead.
Experience building data tools such as analyses, dashboards, automations or AI workflows that others use.
Curiosity, willingness to adjust, and openness to new information in ambiguity.
Ability to demonstrate impact by sharing an outcome with a peer and building partnership rather than ownership boundaries.
Effective communication skills with ability to move between a plant manager, a sales leader and an SAP team in the same day.
Candidates must already possess authorization to work for ABB in the US.
Ability to work in North American time zones.

Benefits

Comp & perks

Choice between two medical plan options: a PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
Choice between two dental plan options: Core and Core Plus
Vision benefit
Company paid life insurance (2X base pay)
Company paid AD&D (1X base pay)
Voluntary life and AD&D – 100% employee paid up to maximums
Short Term Disability – up to 26 weeks – Company paid
Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance)
Paid Parental Leave
Employee Assistance Program
Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
Employee discount program
401k Savings Plan with Company Contributions
Employee Stock Acquisition Plan (ESAP)
ABB provides 11 paid holidays.
Salaried exempt positions are provided vacation under a permissive time away policy.
Short-term incentive plan/annual bonus
Remote work from anywhere in the US or Canada
Regular travel to plants, distribution centers and the Cary, NC office