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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Quality Management Systems (QMS) within regulated environments, leveraging Lean Six Sigma and DMAIC methodologies to drive continuous improvement and effective stakeholder management. Proven ability to analyze quality data and implement corrective and preventive actions (CAPA) to enhance organizational performance.
Highest-signal resume keywords
Quality Management Systems (QMS)Lean Six SigmaRoot Cause AnalysisContinuous ImprovementStakeholder Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Quality Data AnalysisCorrective and Preventive Actions (CAPA)Process ImprovementIntegrated Management System (IMS)Quality Strategy Deployment
Soft Skills
CoachingInfluencingCommunicationRelationship Building
Tools & Technologies
SAPSalesforceQualtrics
Industry Keywords
Regulated EnvironmentManufacturingService OperationsTechnologyContinuous Improvement Initiatives
About the role
Key responsibilities & impact- Deploy and lead the quality strategy for a local organizational unit
- Drive the local quality system through prevention, continuous improvement, root cause analysis, quick response, and sustainable problem solutions
- Coordinate local functions that impact quality results to achieve targets and world-class performance
- Ensure certification requirements are met throughout the organization
- Influence and consult with management to shape and develop the Integrated Management System (IMS)
- Ensure appropriate internal and external quality-management-system communication
- Implement short-, medium-, and long-term quality-management-system strategies based on risks and opportunities
- Establish a closed-loop quality cycle from customer engagement through final product or service delivery
- Work with Sales to monitor customer requirements, expectations, and leading quality indicators
- Coach teams or individuals to improve core business processes, including Sales, Tendering, and Invoicing
- Support and review complex investigations to determine root causes and raise corrective and preventive actions in accordance with ABB’s quality policy
- Report to the Lead Division Manager
- Work across multiple locations nationally and build relationships with stakeholders at all levels
Requirements
What you’ll need- Minimum 5 years’ experience leading or supporting Quality Management Systems (QMS) within a highly regulated environment, ideally in technology, manufacturing, repair, or service operations
- Strong understanding of Lean Six Sigma and DMAIC methodologies
- Proven ability to drive continuous improvement initiatives
- Ability to analyse, trend, and present quality data
- Experience leading or supporting complex investigations, including root cause analysis and implementation of corrective and preventive actions (CAPA)
- Strong coaching, influencing, and stakeholder management skills
- Bachelor's degree in Engineering or a related technical discipline (or equivalent experience)
- Australian Citizenship required
- SAP, Salesforce, and Qualtrics experience is advantageous
Benefits
Comp & perks- Access competitive benefits including Bupa Health Cover, Novated Leasing, and performance-based incentives
- Employee Share Acquisition Program
- Referral bonuses of up to $2,500
- Discounts on ABB products, travel, accommodation, and Lenovo technology
- Gain exposure to AI tools that improve efficiency, data management, and workflow automation