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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in executing service work in accordance with ABB quality and safety guidelines, while effectively communicating with customers to enhance service delivery and operational efficiency. Proficient in using electrical test equipment and basic hand tools, with a strong background in instrumentation and control.
Highest-signal resume keywords
8 Years Industry ExperienceABB Pulp And Paper Quality Control ProductsElectrical Test Equipment ProficiencyAssociates Degree In Instrumentation & ControlMechanical Aptitude
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Service Work ExecutionTechnical Issue AnalysisField Service TasksMaterial PreparationCustomer Service Planning
Soft Skills
CommunicationCustomer RetentionTraining And Mentoring
Tools & Technologies
Electrical Test EquipmentVoltmetersMulti-MetersBasic Hand Tools
Industry Keywords
AutomationProcess Industries DivisionQuality ControlInstrumentationProcess Control
About the role
Key responsibilities & impact- Execute service work according to work instructions and ABB quality and safety guidelines
- Deliver quality customer service planning and execute service work according to customer order and expectations
- Communicate service work timelines and expectations to ensure customer retention
- Work with customers on-site to identify opportunities to improve operations and eliminate pain points
- Perform field service tasks, identify technical issues, and conduct analysis through remote or on-site activity for certified service categories and products
- Prepare material lists and ensure materials, parts, and equipment are available and appropriate for service activities
- Act as trainer for field service associates and customers when needed
- Report to the Mgr Field Engineering 2
- Contribute to the Automation, Process Industries Division
Requirements
What you’ll need- 8 years of industry specific experience on ABB pulp and paper quality control products (or equivalent 3rd party vendor products)
- Associates Degree in field relating to instrumentation & control, electrical engineering technology, electronics, instrumentation or process control
- Candidates must be comfortable using electrical test equipment such as voltmeters or multi-meters safely
- Mechanical aptitude is preferred
- Candidates should be comfortable using basic hand tools
- Candidates must already have work authorization that would permit them to work for ABB in the US
Benefits
Comp & perks- Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
- Choice between two dental plan options: Core and Core Plus
- Vision benefit
- Company paid life insurance (2X base pay)
- Company paid AD&D (1X base pay)
- Voluntary life and AD&D – 100% employee paid up to maximums
- Short Term Disability – up to 26 weeks – Company paid
- Long Term Disability – 60% of pay – Company paid; ability to “buy-up” to 66 2/3% of pay
- Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance)
- Paid Parental Leave
- Employee Assistance Program
- Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
- Employee discount program
- 401k Savings Plan with Company Contributions
- Employee Stock Acquisition Plan (ESAP)
- 11 paid holidays
- Vacation based on years of service for hourly and non-exempt positions
- Salaried exempt positions provided vacation under a permissive time away policy