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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing the Order-to-Cash function, with a strong focus on SAP modules including SD, MM, and CS. Proven ability to analyze business requirements, implement process improvements, and provide end-user support across various business applications.
Highest-signal resume keywords
SAP Business Analyst ExperienceOrder-to-Cash Process ManagementSAP Modules: SD, MM, CSSFDC Application KnowledgeStrong Analytical Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SAP ERP ModulesOrder-to-Cash ManagementContract ManagementBusiness Process AnalysisApplication TestingProcess ImprovementWorkflow DocumentationEnd-User Training
Soft Skills
Effective CommunicationInfluencing StakeholdersCross-Functional Team CollaborationSelf-MotivatedGoal-Oriented
Tools & Technologies
SAPSFDCE-Commerce Tools
Industry Keywords
Business Process OwnerSubscription ManagementDemand PlanningField ServiceManufacturing
Tech Stack
Tools & technologiesERPSFDC
About the role
Key responsibilities & impact- Own the Order-to-Cash function end-to-end
- Support Order-to-Cash processes in local SAP ERP modules (SD, CS, MM, EWM) and business applications
- Gather business and system requirements from internal customers
- Analyze requirements and collaborate with SAP developers to implement solutions
- Improve subscription and contract management processes in SAP, SFDC and e-commerce tools
- Provide end-user support for Order-to-Cash, warranty, field service, demand planning, repair workshop planning, manufacturing, and sales and distribution
- Provide technical expertise and solutions for business problems and process improvement projects
- Escalate issues and collaborate with SAP regional centers of excellence, global Support, and outside consultants to resolve application problems and bugs
- Identify strategies and implement processes to prevent service disruption
- Assist with SAP upgrades, application testing and validation, and end-user training
- Document current- and future-state business process workflows and develop training manuals
Requirements
What you’ll need- Minimum of bachelor’s degree in Business, Information Systems or related field
- Minimum of 10 years of experience as an SAP business analyst or business process owner
- Ability to effectively communicate and influence key stakeholders to support proposed strategies, process improvements and operational decisions
- Proficient in SAP modules: SD, MM, CS and Contract Management
- Knowledge or experience in SFDC application
- Strong analytical skills with an understanding of end-to-end Order-to-Cash and contract management business processes
- Capable of handling multiple projects concurrently with conflicting priorities
- Ability to interact effectively with individuals at all levels of the organization
- Self-motivated, goal-oriented and able to work in a cross-functional team environment
- Proficient in English
Benefits
Comp & perks- Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
- Choice between two dental plan options: Core and Core Plus
- Vision benefit
- Company paid life insurance (2X base pay)
- Company paid AD&D (1X base pay)
- Voluntary life and AD&D – 100% employee paid up to maximums
- Short Term Disability – up to 26 weeks – Company paid
- Long Term Disability – 60% of pay – Company paid; ability to buy-up to 66 2/3% of pay
- Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance)
- Paid Parental Leave
- Employee Assistance Program
- Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
- Employee discount program
- 401k Savings Plan with Company Contributions
- Employee Stock Acquisition Plan (ESAP)