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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in driving service sales processes and developing customer relationships within the Electrical Engineering domain, particularly in Medium Voltage and Low Voltage systems. Proven ability to generate leads, execute sales strategies, and provide market feedback to enhance service offerings.
Highest-signal resume keywords
Electrical Engineering DegreeMedium Voltage (MV) ExperienceLow Voltage (LV) ExperienceSales and Business DevelopmentCustomer Relationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Electrical Power Distribution SystemsSales ForecastingProject ManagementField Service ExperienceService Product Portfolio Knowledge
Soft Skills
Customer-Facing SkillsIndependent Work CapabilityStrong Communication Skills
Tools & Technologies
Sales ToolsMarket Databases
Industry Keywords
Oil & GasUtilitiesData CentresIndustrial SectorManufacturing Sector
About the role
Key responsibilities & impact- Drive service sales processes and generate service sales opportunities
- Secure profitable sales within designated areas
- Focus on Installed Base penetration and selling the entire Service product portfolio
- Build long-term customer relationships and respond to customer needs and issues
- Penetrate existing ABB and competitor install bases using tools, databases, and market networks
- Generate service leads for upgrades, retrofits, maintenance, and value-add solutions for MV and LV distribution systems and products
- Develop the assigned geographic customer base and establish sales strategies to grow customer share of wallet
- Provide stakeholders with feedback on product support, marketing support, pricing, and other business needs
- Prepare yearly commercial plans with actions to meet order targets
- Submit monthly sales forecasts and propose and execute recovery plans when needed
- Support promotion and marketing of ABB service products and solutions through campaigns, trade fairs, exhibitions, conferences, and customer meetings
Requirements
What you’ll need- Degree in Electrical Engineering or equivalent
- Knowledge of electrical power distribution systems
- Minimum 5-8 years of experience involving Medium Voltage (MV) and Low Voltage (LV) switchgear and protection relays
- Experience in Sales, Service, Project Management, or Field Service roles
- Experience supporting customers in Oil & Gas, Utilities, Data Centres, Industrial or Manufacturing sectors
- Strong customer-facing and business development capabilities
- Established network and customer relationships within East Coast Malaysia, particularly in the Oil & Gas and Industrial sectors
- Exposure to Utility/Power Generation customers within service projects/business is an added advantage
- Able to work independently
- Able to travel extensively across East Malaysia (>50%)
- Fluent in English and Bahasa Malaysia
Benefits
Comp & perks- Attractive remuneration along with incentives based on performance
- Learning and Technical training on all key products and solutions
- Leadership and Skills development programs
- Flexible hybrid work environment
- Work-life balance
- Inclusive and safety-driven work culture
- Access to world-class learning, development, and leadership programs