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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in driving service sales processes and developing customer relationships within the Electrical Engineering domain, particularly in Medium Voltage and Low Voltage distribution systems. Proven ability to generate leads, prepare commercial plans, and execute sales strategies in the Oil & Gas and Industrial sectors.
Highest-signal resume keywords
Degree In Electrical EngineeringMedium Voltage (MV) ExperienceLow Voltage (LV) ExperienceCustomer Relationship ManagementBusiness Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Strategy DevelopmentService Sales ProcessesMarket PenetrationSales ForecastingCommercial PlanningElectrical Power Distribution KnowledgeService Product Portfolio ManagementLead GenerationProject ManagementField Service Experience
Soft Skills
Customer-Facing SkillsIndependent WorkRelationship BuildingProblem SolvingCommunication Skills
Tools & Technologies
Sales ToolsDatabasesMarket Networks
Industry Keywords
Oil & GasUtilitiesData CentresIndustrial SectorManufacturing SectorPower Generation
About the role
Key responsibilities & impact- Drive service sales processes and generate service sales opportunities
- Secure profitable sales within designated areas
- Focus on Installed Base penetration and sell the entire Service product portfolio
- Build long-term customer relationships and respond to customer needs and issues
- Penetrate existing ABB and competitor installed bases using tools, databases, and market networks
- Generate service leads for upgrades, retrofits, maintenance, and value-add solutions for MV and LV distribution systems and products
- Develop a customer base in the assigned geography and establish a sales strategy to grow customer share of wallet
- Provide stakeholder feedback on product support, marketing support, pricing, and other business needs
- Prepare yearly commercial plans with actions to meet assigned order targets
- Submit monthly sales forecasts and propose and execute recovery plans when needed
- Support promotion and marketing of ABB service products and solutions through campaigns, trade fairs, exhibitions, conferences, and customer meetings
Requirements
What you’ll need- Degree in Electrical Engineering or equivalent, with knowledge of electrical power distribution systems
- Minimum 5-8 years of experience involving Medium Voltage (MV) and Low Voltage (LV) switchgear and protection relays, gained through Sales, Service, Project Management, or Field Service roles
- Experience supporting customers in Oil & Gas, Utilities, Data Centres, Industrial or Manufacturing sectors
- Strong customer-facing and business development capabilities
- Established network and customer relationships within East Malaysia, particularly in the Oil & Gas and Industrial sectors
- Exposure to Utility/Power Generation customers within service projects/business is an added advantage
- Able to work independently
- Willingness to travel extensively across East Malaysia (>50%)
- Fluent in English and Bahasa Malaysia
Benefits
Comp & perks- Attractive remuneration along with incentives based on performance
- Learning and Technical training on all key products and solutions
- Leadership and Skills development programs
- Flexible hybrid work environment
- Work-life balance
- Inclusive and safety-driven work culture
- Opportunity to join a high performing team in ABB
- Develop expertise and skills under an experienced management team