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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in lifecycle management of service offerings, translating market needs into competitive solutions, and fostering cross-functional collaboration. Proficient in developing training materials and supporting go-to-market activities while ensuring customer satisfaction and continuous improvement.
Highest-signal resume keywords
Lifecycle ManagementTechnical Knowledge of ABB DCS SystemsBusiness AcumenCross-Functional CollaborationBilingual Communication in Italian and English
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Market AnalysisBusiness Case DevelopmentTechnical SpecificationsSolution RoadmapsPricing StrategiesPortfolio DevelopmentCustomer Needs IdentificationValue-Added SolutionsTraining DevelopmentSales Enablement
Soft Skills
Customer EngagementCollaborationCommunicationContinuous ImprovementKnowledge Sharing
Industry Keywords
Service OfferingsUpgradesRetrofitsModernization ProgramsMarket AwarenessCommercial InitiativesCustomer SatisfactionQuality Standards
About the role
Key responsibilities & impact- Drive the lifecycle management of service offerings and solutions, from market analysis and business case development to launch, deployment, and continuous improvement
- Identify opportunities within the installed base and market to promote upgrades, retrofits, modernization programs, and other value-added service solutions
- Act as the key interface between Product Management, Engineering, Service, Sales, and customers
- Translate market needs into competitive and technically sound solutions
- Support the definition of technical specifications, solution roadmaps, pricing strategies, and portfolio positioning
- Assist Sales and Marketing teams with launches, promotions, campaigns, customer events, trade shows, and sales enablement activities
- Provide technical expertise during customer discussions, proposals, technical reviews, and opportunity development
- Develop training materials and deliver product and solution training to internal teams, channel partners, and customers
- Foster continuous improvement, quality standards, knowledge sharing, cross-functional collaboration, customer satisfaction, lifecycle management, and long-term customer relationships
Requirements
What you’ll need- Senior experience in a similar role
- Technical background
- Technical knowledge of ABB DCS systems and solutions is a plus
- Experience identifying customer needs and translating them into value-added solutions, including upgrades, retrofits, and modernization opportunities
- Strong business acumen and market awareness
- Ability to support portfolio development, go-to-market activities, and commercial initiatives
- Comfortable collaborating with cross-functional teams and engaging with customers, sales, service, and engineering stakeholders at different organizational levels
- Comfortable communicating in Italian and English
Benefits
Comp & perks- Eligible for Sales Incentive plan
- Company Productivity Bonus
- Flexible working hours
- Hybrid work options
- Wellbeing support for employees and their families
- Welfare plan with a wide range of personalized services
- Canteen or meal vouchers provided
- Tool car