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ABB

Technical Support Engineer

ABB

. Provide technical assistance to internal and external customers .

Posted 11/12/2026full-timeTaipei City • TaiwanSeniorLeadWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in HMI/PLC systems and servo motors within the Automation market, delivering exceptional customer support and identifying business opportunities. Strong communication skills in English facilitate effective customer interactions and problem resolution.

Highest-signal resume keywords
HMI/PLC ExpertiseServo Motors ExperiencePLC Programming SkillsDrive Products KnowledgeCustomer Communication

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
HMI ProgrammingPLC ProgrammingServo MotorsDrive ProductsTechnical Problem Analysis
Soft Skills
Customer CommunicationUrgency and Care
Industry Keywords
Automation MarketCustomer SupportTechnical AssistanceCustomer RetentionService Business Opportunities

About the role

Key responsibilities & impact
  • Provide technical assistance to internal and external customers
  • Ensure timely and cost-effective support according to guidelines
  • Execute support work according to customer expectations
  • Deliver superior customer experiences to support customer retention
  • Communicate urgency and care to customers
  • Identify additional customer concerns and report opportunities to the account team
  • Recognize and analyze technical problems through customer communication and remote connections to assets
  • Identify new Service business opportunities in cooperation with customers and ABB teams

Requirements

What you’ll need
  • Highly skilled in HMI/PLC and the Automation market
  • 8 years of experience in servo motors
  • Enhanced knowledge of Drive products
  • Skilled in PLC programming
  • Proven experience with servo motors in Automation
  • Ability to communicate in English
  • Degree in [field not specified]

Benefits

Comp & perks
  • Empowerment to lead
  • Support to grow
  • Opportunity to contribute to impactful work
  • Inclusive workplace welcoming people from all backgrounds and experiences