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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in designing and delivering effective learning programs, with a strong focus on training material development, stakeholder engagement, and project management. Proficient in utilizing Learning Management Systems and metrics to enhance training effectiveness and support business transformation initiatives.
Highest-signal resume keywords
Learning & DevelopmentInstructional DesignTraining Material DevelopmentProject ManagementSalesforce Training
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
FacilitationContent DevelopmentStakeholder EngagementProject ManagementTraining Material CreationProcess DocumentationCompetency Model DesignRole-Based Learning PathwaysChange ManagementBusiness Transformation
Soft Skills
CommunicationCollaborationKnowledge SharingContinuous LearningProfessional Development
Tools & Technologies
Microsoft OfficeSalesforceEmpowerArticulate StorylineCamtasiaAdobe Captivate
Industry Keywords
Organizational DevelopmentCommercial OperationsSales OperationsProposal ManagementContract ManagementIndustrial ServicesElectrical Services
About the role
Key responsibilities & impact- Lead the development and execution of training and capability-building initiatives aligned with business transformation goals
- Design, develop, and deliver instructor-led, virtual, and self-paced learning programs
- Create training materials, job aids, assessments, and process documentation
- Partner with business leaders and subject matter experts to translate processes and systems into effective learning solutions
- Develop and maintain standard operating procedures, work instructions, and supporting documentation
- Establish and manage onboarding, upskilling, and role-based development programs
- Coordinate training schedules, communications, and learning events across the organization
- Maintain training content and resources within the Learning Management System
- Monitor training participation, compliance, and effectiveness using learner and business performance metrics
- Foster a culture of continuous learning, knowledge sharing, and professional development across US ELSE Services
- Report to the Business Excellence Manager
Requirements
What you’ll need- Bachelor's degree in Business, Education, Organizational Development, Instructional Design, or a related field
- 5+ years of experience in learning & development, instructional design, training, or organizational capability building
- Strong skills in facilitation, content development, stakeholder engagement, and project management
- Proficiency with Microsoft Office
- Experience creating professional training materials and documentation
- Ability to translate complex processes and systems into clear, effective learning experiences
- Preferred: experience developing or delivering Salesforce training and knowledge of Salesforce configuration, workflows, and best practices
- Preferred: experience with Empower or comparable quoting, proposal, commercial workflow, or CPQ platforms
- Preferred: experience designing competency models, role-based learning pathways, capability frameworks, and career development structures
- Preferred: experience supporting commercial operations, sales operations, proposal management, order management, or contract management functions
- Preferred: experience with Articulate Storyline, Camtasia, Adobe Captivate, or AI-assisted content development platforms
- Preferred: experience in business transformation, process improvement, or change management programs
- Preferred: knowledge of Empower, ABB systems, or industrial/electrical services industry context
Benefits
Comp & perks- Short-term incentive plan/annual bonus
- Choice between two medical plan options: a PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan
- Choice between two dental plan options: Core and Core Plus
- Vision benefit
- Company paid life insurance (2X base pay)
- Company paid AD&D (1X base pay)
- Voluntary life and AD&D – 100% employee paid up to maximums
- Short Term Disability – up to 26 weeks – Company paid
- Long Term Disability – 60% of pay – Company paid; ability to “buy-up” to 66 2/3% of pay
- Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance)
- Parental Leave – up to 6 weeks
- Employee Assistance Program
- Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
- Employee discount program
- 401k Savings Plan with Company Contributions
- Employee Stock Acquisition Plan (ESAP)
- 11 paid holidays
- Vacation under a permissive time away policy for salaried exempt positions
- Tools and freedom to grow skills, shape career path, and take on meaningful challenges