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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in business systems design, configuration, and improvement, with a strong focus on developing technology solutions and enhancing workflows in the life sciences or healthcare sectors. Proficient in creating documentation, conducting training, and providing production support while collaborating with stakeholders.
Highest-signal resume keywords
Business Systems DesignTechnology Solutions DevelopmentEpic CertificationsApplication ConfigurationWorkflow Improvement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business Systems ConfigurationTechnical DocumentationIssue Tracking SystemsProcess DevelopmentSystem Testing
Soft Skills
CollaborationProblem-SolvingCommunication
Tools & Technologies
Microsoft OfficeEpic PreludeEpic IdentityEpic Eligibility
Certifications & Qualifications
Epic Certifications
Industry Keywords
Life SciencesHealthcareApplication AnalystProject Delivery
About the role
Key responsibilities & impact- Perform business systems design, configuration, upgrades, and improvements for low-complexity applications
- Estimate and assess the impact of requested changes to assigned business systems and platforms
- Guide workflow design, configure and test system changes, and analyze technical issues
- Develop processes and procedures with leadership and business teams
- Create and maintain technical and system documentation
- Contribute to peer design and code reviews
- Identify and resolve application issues affecting end users and other application teams
- Liaise with business stakeholders and software vendor implementation staff
- Identify opportunities to improve business workflows through technology
- Develop, document, and participate in trainings for end users
- Troubleshoot problems, provide status updates, and deliver production support through issue tracking systems
- Review project and issue status with project leadership
Requirements
What you’ll need- Bachelor’s Degree in related field, or High School Diploma/GED and 4 years of relevant experience in lieu of Bachelor’s Degree
- 3+ years of experience developing or configuring technology solutions in an application analyst or project delivery role
- Demonstrated ability to understand industry best practices
- Strong computer skills, including internet navigation and email usage
- Proficient in Microsoft Office programs
- Ability to perform essential duties with or without accommodation
- Authorization to work in the United States without sponsorship
- Preferred: active Epic certifications, including Epic Prelude, Epic Identity, and Epic Eligibility (RTE)
- Preferred: experience configuring business systems software in life sciences, health care, or a related industry
- Ability to work nights and/or weekends as needed
- Ability to travel 5% of working time, potentially including overnight/weekend travel
- Ability to work on a computer and phone simultaneously
- Ability to use mobile devices, tablets, or computer screens and type for approximately 90% of a typical workday
- Ability and means to travel between local Exact Sciences locations
