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Abbott

Associate Document Management Technician

Abbott

. Thoroughly review incoming provider, payor, and patient correspondence .

Posted 11/2/2026full-timeAbbott Park • Illinois • United StatesJuniorMid-Level💰 $15 - $30 per hourWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in managing electronic health records and correspondence while ensuring compliance with HIPAA regulations. Proficient in utilizing EHR systems like OnBase and EPIC for efficient document handling and processing.

Highest-signal resume keywords
Electronic Health Record (EHR) ExperienceOnBase ProficiencyEPIC ProficiencyHIPAA Compliance KnowledgeMedical Terminology Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Document ManagementElectronic FilingCorrespondence ProcessingKeyboarding SkillsRevenue Cycle BillingHealth Information Management (HIM)Mail Service TasksScanningFilingPrinting
Tools & Technologies
Microsoft Office SuiteOnBaseEPIC
Certifications & Qualifications
High School DiplomaGeneral Education Degree (GED)
Industry Keywords
Health Insurance TermsState RegulationsFederal RegulationsHIPAA Guidelines

About the role

Key responsibilities & impact
  • Thoroughly review incoming provider, payor, and patient correspondence
  • Determine appropriate document naming conventions, routing, and electronic filing within OnBase and EPIC
  • Handle all incoming correspondence
  • Sort, deliver, and prepare/process correspondence received electronically and via mail
  • Review and act on indexed correspondence exceptions across all ingress methods
  • Participate in document collection for time-sensitive payor audits
  • Provide supporting documentation through EPIC’s Release of Information module to payors and government representatives following HIPAA regulations
  • Perform mail service tasks, filing, printing, scanning, and end-user requests

Requirements

What you’ll need
  • High School Diploma or General Education Degree (GED)
  • Experience with Electronic Health Record (EHR) operating systems and work involving electronic records
  • Proficient in computer systems and keyboarding skills
  • Proficient in Microsoft Office Suite or related software
  • Knowledge of medical terminology and/or health insurance terms
  • Preferred: 2 years Revenue Cycle billing or Health Information Management (HIM) experience
  • Preferred: Experience with OnBase, Epic, or another EHR application
  • Processes must adhere to state and federal regulations and HIPAA guidelines

Benefits

Comp & perks
  • Career development with an international company
  • Free medical coverage in the Health Investment Plan (HIP) PPO medical plan for qualifying employees
  • Retirement savings plan with a high employer contribution
  • Tuition reimbursement
  • Freedom 2 Save student debt program
  • FreeU education benefit toward a bachelor’s degree
  • Remote work arrangement with 2–3 days per month in the office