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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in designing integrated informatics and automation solutions for clinical laboratories, with a strong focus on process improvement, customer engagement, and compliance with regulatory standards. Proven ability to analyze workflows, mentor teams, and develop strategic insights for health-system accounts.
Highest-signal resume keywords
Clinical Laboratory OperationsMiddleware ConfigurationProcess Improvement MethodologiesTechnical Sales ExperienceLean Six Sigma Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Informatics Solutions DesignAutomation ProductsWorkflow OptimizationServer Sizing CalculationsTotal Value of Ownership AnalysisProcess MappingData AnalysisRFP Response PreparationQuality Systems AdherenceChange Management
Soft Skills
Analytical AbilitiesProblem-Solving SkillsCommunication SkillsCross-Functional CollaborationMentoring and Coaching
Tools & Technologies
Abbott Informatics PlatformsRouting EnginesCybersecurity StandardsNetwork DiagramsAutomation Tools
Certifications & Qualifications
Lean Six Sigma CertificationBachelor's Degree
Industry Keywords
Clinical Laboratory ScienceTechnical ServiceTechnical ApplicationsLaboratory Regulatory RequirementsCustomer Satisfaction
Tech Stack
Tools & technologiesCyber Security
About the role
Key responsibilities & impact- Design and approve integrated informatics and automation solutions for clinical laboratory environments
- Serve as subject matter expert for middleware, routing engines, and automation products across laboratory phases
- Analyze customer data, workflows, and operational challenges to identify improvement opportunities
- Standardize solution configurations across engagements
- Manage solution design projects for strategic health-system accounts
- Develop presentations, Total Value of Ownership analyses, and Statements of Work
- Conduct clinical laboratory workflow assessments
- Create current-state and future-state process maps, network diagrams, and transition plans
- Design customized informatics workflows, auto-verification rules, and middleware configurations
- Perform server sizing calculations and explain Abbott informatics platforms
- Lead customer engagements positioning Abbott digital health solutions
- Collaborate with cybersecurity teams on standards compliance
- Respond to RFPs and technical questionnaires
- Partner with TSD Directors and Regional Managers on strategic account engagements
- Translate technical insights into sales strategies and support RFI/RFP processes
- Mentor and coach sales teams on automation, informatics, and workflow optimization
- Build relationships with laboratory directors, IT personnel, and executive leadership
- Support customer satisfaction, retention, change management, and solution adoption
- Ensure adherence to quality systems through design verification and approval
- Develop standardized methodologies and tools for solution design
- Provide strategic insights to executive leadership and share customer feedback with Marketing, R&D, and Product Management
- Champion innovation and continuous improvement
Requirements
What you’ll need- Bachelor's degree required
- Minimum 7+ years combined experience in Clinical Laboratory Science, Technical Sales, Technical Service, or Technical Applications
- Hands-on experience with clinical laboratory operations, workflow, instrumentation, automation, or middleware
- Ability to travel up to 75% in the field
- Valid US Driver's License
- Lean Six Sigma or equivalent certification preferred
- Deep understanding of process improvement methodologies
- Strong analytical and problem-solving abilities
- Strong grasp of laboratory operations and regulatory requirements
- Excellent communication and cross-functional collaboration
Benefits
Comp & perks- Career development with an international company
- Excellent retirement savings plan with a high employer contribution
- Tuition reimbursement
- Freedom 2 Save student debt program
- FreeU education benefit and path to earning a bachelor’s degree
- Access to health and wellness benefits
- Equal opportunity and employee diversity commitment