Clinical Associate, CRM

Abbott

. Provide accurate and timely technical information, advice, and assistance regarding Abbott's products and services before, during, and after transactions .

Posted 11/6/2026full-timeRemote • MexicoJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in providing technical information and support for Abbott's products and services, with a strong focus on customer communication and problem-solving in the healthcare sector.

Highest-signal resume keywords

Bachelor's Degree In NursingBiomedical EngineeringBionicsMechatronicsCustomer Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical Problem SolvingDatabase ManagementCustomer Inquiry TrackingCase ManagementProduct Knowledge

Soft Skills

Effective CommunicationCustomer Service OrientationSchedule Flexibility

Tools & Technologies

Computerized SystemsOnline Discussion Boards

Certifications & Qualifications

Valid Driver's LicenseValid VisaValid Passport

Industry Keywords

Healthcare SectorTechnical SupportCustomer AssistanceProduct Promotion

About the role

Key responsibilities & impact

Provide accurate and timely technical information, advice, and assistance regarding Abbott's products and services before, during, and after transactions
Communicate with customers and clients via email, phone, or online discussion boards
Answer customer inquiries, understand technical questions, assess needs, and suggest or promote alternative products or services
Apply established procedures or develop new solutions to solve technical problems
Manage cases and follow up on outstanding case status
Maintain up-to-date customer records using databases and computerized systems
Track the volume, content, and outcomes of customer inquiries
Access information, checklists, scripts, guidelines, and other materials for customer responses

Requirements

What you’ll need

Engineers or bachelor's degree in fields related to Nursing, Biomedical Engineering, Bionics, Mechatronics, or the Healthcare sector
1 year of experience
Valid driver's license (preferred)
Valid visa and passport for training programs (preferred)
Schedule flexibility and availability required

Benefits

Comp & perks

Career development with an international company
Company vehicle provided
Diverse opportunities for career growth
Equal opportunity employer committed to employee diversity