Clinical Inquiry Specialist – Genetic Counselor

Abbott

. Handle clinical, technical, and scientific inquiries from internal and external clients regarding the genetic testing menu .

Posted 10/9/2026full-timeRemote • United StatesJuniorMid-Level💰 $61,300 - $122,700 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Genetic Counseling with a Master’s Degree and ABGC/CCGC Board Certification. Proficient in whole genome and whole exome testing, with strong communication skills to convey complex genetic information effectively.

Highest-signal resume keywords

Master’s Degree Genetic CounselingABGC/CCGC Board Certified2+ Years Experience in Genetics Clinical RoleWhole Genome and Whole Exome TestingStrong Interpersonal and Customer Service Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Genetic CounselingWhole Genome TestingWhole Exome TestingClinical GeneticsLaboratory MedicineInformaticsResults InterpretationAccessioning InquiriesTest Order ModificationsQuality Management System Compliance

Soft Skills

Excellent Verbal CommunicationExcellent Written CommunicationStrong Interpersonal SkillsProblem AnalysisMulti-tasking

Certifications & Qualifications

ABGC/CCGC Board Certification

Industry Keywords

Genetic TestingPediatric GeneticsPrenatal GeneticsMFM/NICU GeneticsAdult GeneticsPersonalized Health CareClient EducationPublic SpeakingNetworkingScientific Meetings

About the role

Key responsibilities & impact

Handle clinical, technical, and scientific inquiries from internal and external clients regarding the genetic testing menu
Follow department protocols and identify and report problems or issues to the Clinical Inquiry Specialist Manager
Provide clinical expertise to laboratory staff and molecular geneticists with accessioning inquiries, test order modifications, and results interpretation
Collaborate with molecular geneticists and other departments to provide high-quality, timely test results and achieve organizational goals
Assist with marketing materials and website content
Promote the company at scientific meetings and industry conferences
Network with other genetic counselors
Develop educational materials and support client and public education through public speaking
Maintain professional certification through ongoing education
Facilitate intake and implementation of Special Projects
Perform specialized tasks beyond standard genetic counselor duties
Assist with training genetic counseling assistants
Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork
Maintain inclusion-minded behaviors
Perform laboratory and computer tasks in standard office and genetic testing laboratory areas
Travel locally and overnight to meet with clients and attend conferences

Requirements

What you’ll need

Master’s Degree Genetic Counseling
ABGC/CCGC Board Certified or eligible
Demonstrated ability to perform the essential duties of the position with or without accommodation
Authorization to work in the United States without sponsorship
2+ years experience in a Pediatric, Prenatal, MFM/NICU, or Adult (Cardio/Neuro) Genetics clinical role
Experience with whole genome and whole exome testing
Deep and broad knowledge of human genetics
General understanding of personalized health care and the rapidly changing practices of clinical genetics, laboratory medicine, and informatics
Ability to tailor, translate, and communicate complex information in a simple, relevant way to a broad range of audiences
Strong interpersonal and customer service skills
Ability to dissect and analyze a complex problem
Excellent verbal, nonverbal, and written communication skills
Demonstrated skill in setting priorities and multi-tasking
Support and comply with the company’s Quality Management System policies and procedures
Maintain regular and reliable attendance
Visual acuity is required to view the computer screen and patient records
The physical ability to stand or sit for up to 50 minutes during each hour is necessary in order to perform laboratory and computer tasks
Hearing acuity is required to receive warnings of laboratory danger and to hear telephones, door bells and security alarms
The ability to maneuver throughout the building is necessary to access computers, printers, laboratories and personnel
Ability to work designated schedule
Will work within standard office and genetic testing laboratory areas