Clinical Inquiry Specialist – Genetic Counselor

Abbott

. Handle clinical, technical, and scientific inquiries from internal and external clients regarding genetic testing .

Posted 9/18/2026full-timeRemote • United StatesJuniorMid-Level💰 $61,300 - $122,700 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Genetic Counseling with a Master’s Degree and ABGC/CCGC Board Certification, providing clinical guidance and support in genetic testing. Proficient in communication, problem-solving, and collaboration within multidisciplinary teams to enhance client education and service delivery.

Highest-signal resume keywords

Master’s Degree Genetic CounselingABGC/CCGC Board Certified2+ Years Experience in Clinical GeneticsWhole Genome and Whole Exome TestingStrong Interpersonal and Customer Service Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Clinical ExpertiseGenetic TestingResults InterpretationAccessioning InquiriesTest Order ModificationsEducational Material DevelopmentPublic SpeakingProblem AnalysisMultitaskingLaboratory Medicine

Soft Skills

Communication SkillsInterpersonal SkillsTeamworkConsensus-BuildingCustomer Service

Certifications & Qualifications

ABGC/CCGC Board Certification

Industry Keywords

Human GeneticsPersonalized Health CareClinical GeneticsLaboratory MedicineInformaticsPediatric GeneticsPrenatal GeneticsMFM/NICU GeneticsAdult GeneticsQuality Management System

About the role

Key responsibilities & impact

Handle clinical, technical, and scientific inquiries from internal and external clients regarding genetic testing
Provide clinical expertise to laboratory staff and molecular geneticists on accessioning inquiries, test order modifications, and results interpretation
Collaborate with molecular geneticists and other departments to provide timely, high-quality test results
Assist with marketing materials, website content, scientific meetings, industry conferences, and networking with genetic counselors
Develop educational materials and support public speaking for client and public education
Maintain professional certification through ongoing education
Facilitate intake and implementation of Special Projects
Perform specialized tasks beyond standard genetic counselor duties
Assist with training genetic counseling assistants
Identify and report problems or issues to the Clinical Inquiry Specialist Manager
Uphold company mission and values and comply with Quality Management System policies and procedures
Maintain regular and reliable attendance
Promote inclusion, teamwork, collaboration, and consensus-building
Work within standard office and genetic testing laboratory areas
Travel locally and overnight to meet clients and attend conferences

Requirements

What you’ll need

Master’s Degree Genetic Counseling
ABGC/CCGC Board Certified or eligible
Authorization to work in the United States without sponsorship
2+ years experience in a Pediatric, Prenatal, MFM/NICU, or Adult (Cardio/Neuro) Genetics clinical role (preferred)
Experience with whole genome and whole exome testing (preferred)
Deep and broad knowledge of human genetics
General understanding of personalized health care, clinical genetics, laboratory medicine, and informatics
Ability to communicate complex information simply and relevantly to broad audiences
Strong interpersonal and customer service skills
Ability to analyze complex problems
Excellent verbal, nonverbal, and written communication skills
Demonstrated skill in setting priorities and multitasking
Ability to work designated schedule
Demonstrated ability to perform essential duties with or without accommodation
Visual, hearing, and physical ability to perform laboratory and computer tasks
Ability to stand or sit for up to 50 minutes during each hour
Ability to maneuver throughout the building
Must work within standard office and genetic testing laboratory areas

Benefits

Comp & perks

Ongoing education to maintain professional certification
Some local and overnight travel to meet with clients and attend conferences
Full-time employment