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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong clinical skills and the ability to communicate complex clinical data effectively, particularly in the Chronic Pain Therapies space. Capable of building relationships with customers and providing technical support and training for implantable medical devices.
Highest-signal resume keywords
Bachelor's Degree In Biomedical EngineeringClinical SkillsCustomer Relationship ManagementTechnical TroubleshootingFDA Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Programming AssistanceSales Strategy DevelopmentProduct KnowledgeCase SupportPatient Interaction Experience
Soft Skills
Excellent Organizational SkillsInterpersonal CommunicationTime ManagementPresentation SkillsTeam Collaboration
Industry Keywords
Chronic Pain TherapiesImplantable DevicesHealthcare EnvironmentRegulatory RequirementsTrade Shows
About the role
Key responsibilities & impact- Provide technical, clinical, and programming assistance primarily in support of 1–2 Territory Managers
- Assist Territory Managers with after-hours call support and activities
- Integrate into accounts, build trust and relationships, and establish rapport with customers
- Provide complex programming and case support
- Conduct PCP work and educational in-services as directed
- Contact, visit, and engage clients and potential clients regarding Company products
- Provide medical professionals with sales support, product information, training, staff education, in-services, and technical troubleshooting
- Maintain in-depth knowledge of assigned accounts, customers, and competitor activity
- Evaluate and develop sales strategies for capital equipment opportunities
- Study new and existing products and monitor competitor sales, prices, and products
- Provide operating-room and non-operating-room guidance on directions for use of implantable devices
- Attend trade shows and conferences as needed
- Identify customer training and in-service needs to increase usage, comfort, and understanding of Abbott Chronic Pain Therapies
- Comply with FDA regulations, regulatory requirements, Company policies, procedures, processes, and assignments
- Maintain positive collaboration with employees, customers, contractors, and vendors
- Perform other related duties as assigned
Requirements
What you’ll need- Bachelor’s Degree in biomedical engineering or related field or an equivalent combination of education and work experience
- 1–2 years’ work experience, preferably collaborating with patients in a clinical setting
- Ability to communicate, understand, and educate clinical data in the Chronic Pain Therapies space
- Strong clinical skills
- Excellent organizational, time management, and prioritizing skills
- Excellent interpersonal verbal, written, and presentation skills
- Ability to communicate effectively at multiple levels and to large groups
- Ability to build strong working relationships with internal/external customers
- Ability to work an unpredictable schedule that may change on short notice
- Ability to meet tight deadlines and manage multiple tasks
- Ability to work in a highly matrixed and geographically diverse business environment
- Ability to work both within a team and as an individual contributor
- Ability to leverage and/or engage others to accomplish projects
- Ability to engage customers in selling conversations as needed and as directed by the Territory Manager
- Ability to travel 25% within and/or outside the assigned region
- Preferred: patient interaction experience in a healthcare-related environment
- Preferred: experience in a broader enterprise/cross-division business unit model
- Preferred: 1–3 years’ experience with Abbott, in a similar spinal cord stimulation setting, or with another implantable medical device company
Benefits
Comp & perks- Career development with an international company
- Free medical coverage eligibility through the Health Investment Plan (HIP) PPO medical plan in the next calendar year
- Excellent retirement savings plan with high employer contribution
- Tuition reimbursement
- Freedom 2 Save student debt program
- FreeU education benefit
- Diversity and workplace recognition programs
