FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in installing, maintaining, and troubleshooting diagnostic instruments while adhering to regulatory and quality guidelines. Proven ability to manage customer relationships, meet service targets, and collaborate effectively with cross-functional teams.
Highest-signal resume keywords
Diagnostic Instrument InstallationTroubleshooting Laboratory InstrumentationRegulatory ComplianceCustomer Relationship ManagementService Sales Target Achievement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Preventive MaintenanceCorrective RepairsTechnical Problem DiagnosisService Call DocumentationInventory ManagementRemote TroubleshootingKPI Target AchievementLaboratory Safety GuidelinesOngoing Training and Development
Soft Skills
Effective CommunicationInterpersonal SkillsProblem-Solving SkillsTeam CollaborationIndependent Work
Tools & Technologies
WordExcelPowerPointInternetVPNRemote Support Tools
Certifications & Qualifications
Bachelor’s DegreeValid Driver’s License
Industry Keywords
EngineeringLaboratory TechnologyQuality SystemAudit DocumentationField Service
About the role
Key responsibilities & impact- Install diagnostic systems and complete preventive maintenance and corrective repairs
- Diagnose technical problems across complex instruments, document resolutions, and close service calls within defined timelines
- Manage customer issues from resolution through escalation and build customer relationships
- Plan and prioritize service visits, maintain inventory, support on-call rotation and after-hours coverage
- Travel for training or critical account support
- Follow regulatory, quality system, and laboratory safety guidelines and maintain audit documentation
- Collaborate with cross-functional teams and mentor Field Service Representatives
- Meet service sales, cost-of-service, and KPI targets for assigned accounts
- Use remote support tools to maximize instrument uptime
- Maintain certifications through ongoing training and development
Requirements
What you’ll need- Bachelor’s degree or equivalent relevant experience
- 2-5 years of experience in Engineering or Laboratory Technology
- Ability to travel 25% within the assigned territory
- Valid Driver’s License
- Strong troubleshooting and problem-solving skills with laboratory instrumentation
- Ability to work independently and in team environments
- Proficiency in Word, Excel, PowerPoint, Internet, VPN, and remote troubleshooting tools
- Effective communication and interpersonal skills
- Ability to install, maintain, troubleshoot, and service diagnostic instruments
- Ability to follow regulatory, quality system, and laboratory safety guidelines
- Ability to maintain certifications through ongoing training and development
Benefits
Comp & perks- Career development with an international company
- Free medical coverage eligibility through the Health Investment Plan (HIP) PPO medical plan in the next calendar year
- Excellent retirement savings plan with high employer contribution
- Tuition reimbursement
- Freedom 2 Save student debt program
- FreeU education benefit toward a bachelor’s degree
- Health and wellness benefits
- Remote work arrangement