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Abbott

IT Business Relationship Manager, Quality, R&D

Abbott

. Serve as the primary IT partner for Quality and R&D business functions, with secondary support for Commercial .

Posted 10/27/2026full-timeDes Plaines • Illinois • United StatesSeniorLead💰 $99,300 - $198,700 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in IT business relationship management, translating business needs into technology solutions, and supporting compliance and quality management in regulated industries. Strong ability to communicate project status and engage stakeholders effectively.

Highest-signal resume keywords
IT Business Relationship ManagementApplication Lifecycle ManagementRegulatory ComplianceStakeholder ManagementCross-Functional Initiative Coordination

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Requirements DefinitionTechnology RoadmapsProject DeliveryProblem-SolvingData IntegrityCybersecurityQuality ManagementPortfolio PlanningContinuous ImprovementConsulting
Soft Skills
Strong CommunicationFacilitationStakeholder Engagement
Tools & Technologies
Enterprise ApplicationsAnalyticsWorkflow TechnologiesContent ManagementIntegration Technologies
Industry Keywords
DiagnosticsMedical DevicePharmaceuticalHealthcareLife SciencesQuality SystemsCompliance ProcessesLaboratory OperationsProduct DevelopmentScientific Data Environments

Tech Stack

Tools & technologies
Cyber Security

About the role

Key responsibilities & impact
  • Serve as the primary IT partner for Quality and R&D business functions, with secondary support for Commercial
  • Build relationships with business and IT stakeholders to understand goals, challenges, and opportunities
  • Translate business needs into requirements, solution options, and technology roadmaps
  • Support demand intake, prioritization, portfolio planning, and technology investment decisions
  • Coordinate delivery of projects and enhancements, including requirements, testing, stakeholder engagement, and adoption activities
  • Partner with architecture, cybersecurity, data, infrastructure, and application teams to implement solutions
  • Support application lifecycle management, issue resolution, compliance activities, and continuous improvement
  • Communicate project status, risks, recommendations, and business value to leadership and stakeholders
  • Align technology solutions with compliance, innovation, operational excellence, cybersecurity, privacy, and regulatory requirements

Requirements

What you’ll need
  • Bachelor’s degree in information technology, Computer Science, Engineering, Business, Life Sciences, or related field; or equivalent experience
  • 7+ years of experience in IT, business relationship management, business systems, consulting, product management, or project delivery
  • Experience partnering with business stakeholders to define requirements and deliver technology solutions
  • Experience leading or coordinating cross-functional business and IT initiatives
  • Strong communication, stakeholder management, facilitation, and problem-solving skills
  • Understanding of application lifecycle management, cybersecurity, privacy, data integrity, and regulatory compliance
  • Preferred: Experience in Diagnostics, Medical Device, Pharmaceutical, Healthcare, Life Sciences, or other regulated industries
  • Preferred: Experience supporting Quality systems, compliance processes, or Quality Management functions
  • Preferred: Experience supporting R&D, laboratory operations, product development, or scientific data environments
  • Preferred: Experience supporting Commercial organizations and customer-facing capabilities
  • Preferred: Knowledge of enterprise applications, analytics, workflow, content management, and integration technologies
  • Ability to work onsite at Abbott locations in Des Plaines, Illinois and Lake Forest, Illinois
  • Willingness to travel 5% of the time

Benefits

Comp & perks
  • Career development with an international company
  • Free medical coverage eligibility through the Health Investment Plan (HIP) PPO medical plan in the next calendar year
  • Retirement savings plan with a high employer contribution
  • Tuition reimbursement
  • Freedom 2 Save student debt program
  • FreeU education benefit toward a bachelor’s degree
  • Health and wellness benefits
  • Equal opportunity and employee diversity commitment