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About the role
Key responsibilities & impact- Provide support to the logistics team and resolve ad-hoc logistics problems
- Collect and analyze transportation data
- Work closely with lab operations, clinical operations, commercial operations, manufacturing, supply chain, warehouse, and distribution teams
- Monitor daily carrier reports to ensure inbound and outbound shipments are on track to meet expected delivery dates
- Exercise logistics support through standard practices and processes
- Provide analysis using logistics tools and metrics
- Analyze, interpret, and implement key performance metrics for logistics partners
- Provide data analysis updates and reports to management for tactical and strategic initiatives
- Communicate cross-functionally to investigate, research, and resolve exceptions promptly
- Establish and implement corrective and preventative actions through continuous improvement initiatives
- Lead significant projects on cross-functional teams
- Build rapport and maintain effective working relationships with other departments
- Maintain excellent interdepartmental communication
- Uphold company mission and values and support the Quality Management System policies and procedures
- Maintain regular and reliable attendance
Requirements
What you’ll need- Bachelor’s Degree in Logistics, Supply Chain, or related field; or Associate’s Degree in Logistics, Supply Chain, or related field and 2 years of relevant experience in lieu of Bachelor’s Degree; or High School Diploma/GED and 4 years of relevant experience in lieu of Bachelor’s Degree
- 5+ years of experience working in logistics
- Demonstrated understanding of UPS, FedEx, and DHL systems for domestic and international shipments
- Demonstrated understanding of less than load (LTL) and full truckload (FTL) carriers
- Advanced proficiency in Microsoft Office Excel
- Proficient in Microsoft Office programs
- Demonstrated ability to perform the essential duties with or without accommodation
- Authorization to work in the United States without sponsorship
- Preferred: 2+ years of experience in a biotech manufacturing, GMP, and/or ISO13485 environment
- Preferred: Demonstrated understanding of export and import processes, controls, and documentation
- Preferred: Experience shipping dangerous goods
- Preferred: Experience with cold chain shipping
- Ability to lift up to 40 pounds for approximately 5% of a typical working day
- Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 90% of a typical working day
- Ability and means to travel between Madison locations
- Ability to travel 10% of working time away from the work location
- Ability to lead and participate in a fast-paced team environment with aggressive deadlines
- Ability to influence without direct authority
- Ability to lead and motivate cross-functional teams
- Excellent analytical, problem-solving, oral, written communication, interpersonal, and attention-to-detail skills
- Ability to act with an inclusion mindset
Benefits
Comp & perks- Relocation assistance is not authorized for this position
- Ability to work nights and/or weekends, as needed
- 10% travel, which may include overnight/weekend travel