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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in sales strategies, customer relationship management, and contract negotiation, with a strong focus on customer satisfaction and retention. Proven ability to identify growth opportunities and adapt to industry trends in government and criminal justice markets.
Highest-signal resume keywords
Proven Sales Track RecordCustomer Contract ManagementMS PowerPoint ProficiencySalesforce ExperienceGovernment Sales Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Lead GenerationCold CallingNeeds AssessmentProposal PreparationAccount ManagementContract NegotiationSales StrategyCustomer RetentionLab Screen SalesConfirmation Sales
Soft Skills
Organizational SkillsTime ManagementVerbal CommunicationWritten CommunicationSelf-Motivation
Tools & Technologies
MS ExcelSalesforceMS PowerPoint
Industry Keywords
Government SalesCriminal Justice MarketTreatment MarketDrug Testing IndustryMulti-State Territory
About the role
Key responsibilities & impact- Seek new sales opportunities through cold calling and lead generation
- Set meetings with prospects to introduce products and services
- Perform prospect and customer needs assessments
- Prepare and send quotes and proposals
- Coordinate and secure contracts and agreements with the contracts team
- Support new account implementation activities across sales and operations
- Manage customer relationships and account performance during the first year after implementation
- Ensure customer adoption, satisfaction, and retention while identifying growth opportunities
- Monitor industry trends and competitors to identify improvements or recommend products and services
- Attend trade shows and in-person customer visits
- Service government, criminal justice, and treatment market agencies across the Northwestern and Midwestern US region
Requirements
What you’ll need- Associate’s degree
- 7+ years of related experience or equivalent combination of education and experience
- Proven sales track record, including a hunter mindset and self-motivation
- Experience managing and negotiating customer contracts in a senior sales or account management role
- Experience with MS PowerPoint, MS Excel, and Salesforce
- Excellent organizational and time management skills
- Strong verbal and written communication skills
- Willingness to travel in a multi-state territory, including overnight travel
- Preferred: Bachelor’s degree
- Preferred: Experience in government sales
- Preferred: Drug testing industry knowledge
- Preferred: Criminal justice or treatment market knowledge
- Experience in lab screen and confirmation sales is a plus
Benefits
Comp & perks- Career development with an international company
- Free medical coverage eligibility through the Health Investment Plan (HIP) PPO medical plan
- Retirement savings plan with a high employer contribution
- Tuition reimbursement
- Freedom 2 Save student debt program
- FreeU education benefit toward a bachelor’s degree
- Health and wellness benefits
- Equal opportunity employer committed to employee diversity