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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in sales and account management within government and criminal justice sectors, focusing on customer satisfaction, retention, and growth opportunities. Proficient in managing contracts and implementing new accounts while leveraging strong communication and organizational skills.
Highest-signal resume keywords
7+ Years Sales ExperienceCustomer Contract ManagementLead GenerationSalesforce ProficiencyGovernment Sales Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SalesContract NegotiationLead GenerationCustomer Needs AssessmentAccount ManagementProposal PreparationMarket Trend AnalysisLab Screen Sales
Soft Skills
Self-MotivationOrganizational SkillsTime ManagementVerbal CommunicationWritten Communication
Tools & Technologies
MS PowerPointMS ExcelSalesforce
Certifications & Qualifications
Associate’s DegreeBachelor’s Degree Preferred
Industry Keywords
Government SalesCriminal Justice MarketTreatment MarketDrug Testing Industry Knowledge
About the role
Key responsibilities & impact- Service government, criminal justice, and treatment market agencies in the Northwestern and Midwestern US
- Seek new sales opportunities through cold calling and lead generation
- Set meetings with prospects to introduce products and services
- Perform prospect and customer needs assessments
- Prepare and send quotes and proposals
- Coordinate and secure contracts and agreements with the contracts team
- Support new account implementation activities within sales and operations
- Manage customer relationships and account performance during the first year after implementation
- Ensure successful adoption, customer satisfaction, retention, and identification of growth opportunities
- Monitor trends and competitors to identify improvements or recommend products and services
- Attend trade shows and in-person customer visits
Requirements
What you’ll need- Associate’s degree
- 7+ years of related experience or equivalent combination of education and experience
- Proven track record in sales, including a hunter mindset and self-motivation
- Demonstrated experience managing and negotiating customer contracts in a senior sales or account management role
- Experience with MS PowerPoint, MS Excel, and Salesforce
- Excellent organizational and time management skills
- Strong verbal and written communication skills
- Willingness to travel in a multi-state territory, including some overnight travel
- Bachelor’s degree preferred
- Experience in government sales preferred
- Drug testing industry knowledge preferred
- Criminal justice or treatment market knowledge preferred
- Experience in lab screen and confirmation sales is a plus
Benefits
Comp & perks- Career development with an international company
- Free medical coverage qualification through the Health Investment Plan (HIP) PPO medical plan
- Retirement savings plan with a high employer contribution
- Tuition reimbursement
- Freedom 2 Save student debt program
- FreeU education benefit toward a bachelor’s degree
- Health and wellness benefits
- Equal Opportunity Employer committed to employee diversity