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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in sales strategies, customer relationship management, and contract negotiation, with a strong focus on customer satisfaction and retention. Proven ability to identify growth opportunities and adapt to market trends in government and treatment sectors.
Highest-signal resume keywords
Sales ExperienceCustomer Relationship ManagementContract NegotiationLead GenerationGovernment Sales Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SalesAccount ManagementNeeds AssessmentProposal PreparationContract CoordinationCustomer SatisfactionMarket Trend AnalysisLab Screen Sales
Soft Skills
Self-MotivationOrganizational SkillsTime ManagementVerbal CommunicationWritten Communication
Tools & Technologies
MS PowerPointMS ExcelSalesforce
Certifications & Qualifications
Associate’s DegreeBachelor’s Degree Preferred
Industry Keywords
Government MarketCriminal JusticeTreatment MarketDrug Testing Industry
About the role
Key responsibilities & impact- Actively seek new sales opportunities through cold calling and lead generation
- Set up meetings with prospects to introduce products and services
- Perform prospect and customer needs assessments
- Prepare and send quotes and proposals
- Coordinate and secure contracts and agreements between new clients and the contracts team
- Support new account implementation activities within sales and operations
- Manage customer relationships and account performance during the first year following implementation
- Ensure successful adoption, customer satisfaction, retention, and identification of growth opportunities
- Monitor trends and competitors to identify improvements or recommend new products and services
- Attend trade shows and in-person customer visits
- Service agencies in government, criminal justice, and treatment markets
Requirements
What you’ll need- Associate’s degree
- 7+ years of related experience or equivalent combination of education and experience
- Proven track record in Sales, including a hunter mindset and self-motivation
- Demonstrated experience managing and negotiating customer contracts in a senior sales or account management role
- Experience with MS PowerPoint, MS Excel, and Salesforce
- Excellent organizational and time management skills
- Strong verbal and written communication skills
- Willingness to travel in a multi-state territory, including some overnight travel
- Bachelor’s degree preferred
- Experience in government sales preferred
- Drug testing industry knowledge preferred
- Criminal justice or treatment market knowledge preferred
- Experience in lab screen and confirmation sales is a plus
Benefits
Comp & perks- Career development with an international company
- Free medical coverage eligibility through the Health Investment Plan (HIP) PPO medical plan in the next calendar year
- Excellent retirement savings plan with a high employer contribution
- Tuition reimbursement
- Freedom 2 Save student debt program
- FreeU education benefit toward a bachelor’s degree
- Health and wellness benefits
- Equal Opportunity Employer committed to employee diversity