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Abbott

Revenue Cycle Specialist, III

Abbott

. Serve as a process Subject Matter Expert for internal department team members on internal processes and source documents .

Posted 10/5/2026full-timeRemote • United StatesJuniorMid-Level💰 $21 - $41 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Revenue Cycle processes and Electronic Medical Records systems, with a strong focus on problem-solving and process improvement. Proficient in Microsoft Office Suite and EMR reporting tools, ensuring compliance with HIPAA laws and quality management standards.

Highest-signal resume keywords
Revenue Cycle ManagementElectronic Medical Records (EMR)Microsoft Office SuiteHIPAA ComplianceMedical Terminology

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Data EntryProblem SolvingMedical BillingInsurance TermsLaboratory TerminologyAdobe AcrobatProcess DocumentationWorkflow ManagementEpic SystemsOnBase
Soft Skills
CollaborationCommunicationTeam LeadershipAdaptabilityMentorship
Tools & Technologies
Microsoft ExcelEMR Reporting ToolsMicrosoft VisioMobile DevicesTablets
Industry Keywords
Quality Management SystemStandard Operating ProceduresCustomer ServiceContact CenterProject-Based Work

About the role

Key responsibilities & impact
  • Serve as a process Subject Matter Expert for internal department team members on internal processes and source documents
  • Perform Revenue Cycle processes, handle queues in the Electronic Medical Records system, and troubleshoot patient claims, charges, and appeals
  • Support management of workflows and team resource allocation with leadership
  • Attend and co-facilitate meetings with internal departments
  • Use Microsoft Office and EMR reporting tools to support team initiatives and leadership requests
  • Participate in cross-department project initiatives
  • Perform duties and document information according to Standard Operating Procedures and workflows
  • Support work queue turnaround time requirements and contribute to process improvement
  • Uphold company mission and values and comply with Quality Management System policies and procedures
  • Maintain regular and reliable attendance, work the designated schedule and overtime as needed
  • Work on mobile devices, tablets, or computers and perform typing for approximately 90% of a typical working day
  • Collaborate cross-functionally to support Revenue Cycle and Order to Cash functions

Requirements

What you’ll need
  • High School Diploma or General Education Degree (GED)
  • 2+ years of experience in a contact center, data entry, or customer service environment
  • 2+ years of experience in multiple computer systems, including Microsoft Office Suite, Excel, Epic, and OnBase
  • 1+ years of experience working in a medical data entry environment utilizing EMR systems
  • Proven ability to solve complex problems related to overall workflow processes
  • Working knowledge of HIPAA Laws
  • Working knowledge of medical terminology, medical billing, and insurance terms
  • Working knowledge of laboratory terminology
  • Proficient in Adobe Acrobat; demonstrated ability to navigate multiple systems within order workflow and manipulate files into PDF
  • Demonstrated ability to perform the essential duties with or without accommodation
  • Authorization to work in the United States without sponsorship
  • Successfully complete all Epic trainings for TOQ and PFS work queues
  • Preferred: experience with project-based work, peer mentorship, multiple concurrent work streams, and process documentation with Microsoft Visio or similar programs