Senior Application Analyst

Abbott

. Work on business systems design and configuration, upgrades, and improvements for assigned technology platforms .

Posted 9/18/2026full-timeRemote • United StatesSenior💰 $78,000 - $156,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in business systems design, configuration, and application support, with a strong focus on improving workflows and operational needs in healthcare technology. Possesses leadership skills to mentor junior analysts and effectively communicate with cross-functional teams and stakeholders.

Highest-signal resume keywords

Business Systems DesignApplication SupportEpic Software CertificationHealthcare Technology ExpertiseAgile Delivery Methodologies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technology Solution DevelopmentSystem ConfigurationImpact AnalysisWorkflow ImprovementTroubleshootingProject DeliveryEnd-User SupportProcess DesignDocumentationMentorship

Soft Skills

CommunicationLeadershipProblem-SolvingCollaborationDelegation

Tools & Technologies

Epic SoftwareCRMMyChartPatient RegistrationLab Order Entry

Certifications & Qualifications

Epic PreludeEpic IdentityEpic Eligibility (RTE)

Industry Keywords

HealthcareBiotechnologyRevenue CyclePatient Identification WorkflowsQuality Management System

About the role

Key responsibilities & impact

Work on business systems design and configuration, upgrades, and improvements for assigned technology platforms
Serve as a primary support contact for application end-users and identify and resolve application and cross-team issues
Perform impact analysis of desired changes, build and test system changes, and identify platform performance and workflow improvement opportunities
Mentor junior analysts, support questions, and delegate activities to other analysts
Lead estimation of enhancement or support requests
Guide workflow design, configure and test system changes, and analyze technical issues
Liaise with business systems stakeholders and software vendor implementation staff
Develop understanding of operational needs and improve business workflows through technology
Participate in training and work with end users
Troubleshoot problems and questions and provide end-user support through tracking systems
Review project and issue status with project leadership
Assign or delegate configuration and other activities to Application Analysts or Managed Services team members
Act as delegate for the Applications Manager during incident or problem resolution
Provide mentorship and leadership to solve problems beyond normal responsibilities
Lead internal process design and documentation for continuous IT improvement
Work within a cross-functional team and communicate with project leadership, subject matter experts, and key stakeholders
Support and comply with the company’s Quality Management System policies and procedures
Uphold company mission and values

Requirements

What you’ll need

Bachelor’s degree in Computer Science, Management Information Systems or related field; or high school degree/general education diploma and 4 years of relevant experience in lieu of Bachelor’s degree
5+ years of experience developing or configuring technology solutions in an application analyst or project delivery role
Subject Matter Expert in one or more of: patient identification workflows in the healthcare setting, revenue cycle, CRM & MyChart, Patient Registration, or lab order entry
Possession of or ability to obtain relevant Epic software application(s) certification within 8 weeks of hire
Authorization to work in the United States without sponsorship
Demonstrated ability to perform the Essential Duties with or without accommodation
Ability to work normal business hours and on-call, with potential for nights and weekends
Ability to travel approximately 5% of working time
Ability to operate telephone system, computer keyboard, and printer
Ability to lift up to 10 pounds for approximately 5% of a typical working day
Ability to work in front of a computer screen and/or perform typing for approximately 90% of a typical working day
Ability to comply with applicable personal protective equipment requirements
Preferred: applicable certifications, especially Epic Prelude, Epic Identity, and Epic Eligibility (RTE)
Preferred: professional working knowledge in Health Care or Biotechnology
Preferred: professional working knowledge with agile delivery methodologies

Benefits

Comp & perks

Ability to work remotely / Individual Office Exception Approved
Potential for travel approximately 5% of working time
Equal employment opportunity protections