Senior Application Analyst

Abbott

. Lead estimation of enhancement and support requests .

Posted 9/23/2026full-timeRemote • United StatesSenior💰 $78,000 - $156,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in application analysis and technology solution configuration, with a strong focus on patient identification workflows and revenue cycle management in healthcare. Proven ability to lead process design, provide end-user support, and mentor team members while ensuring compliance with quality management systems.

Highest-signal resume keywords

Application AnalysisTechnology Solution ConfigurationEpic Software CertificationPatient Identification WorkflowsAgile Delivery Methodologies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Application ConfigurationWorkflow DesignTechnical Issue AnalysisEnd-User SupportProblem TroubleshootingProject Status ReviewProcess DocumentationSystem Change TestingBusiness Workflow ImprovementCross-Functional Team Collaboration

Soft Skills

MentoringLeadershipCommunicationProblem SolvingAdaptability

Tools & Technologies

Tracking SystemsEpic Software ApplicationsCRMMyChart

Certifications & Qualifications

Epic Software Application CertificationEpic ReferralsEpic RTEEpic Prelude

Industry Keywords

HealthcareBiotechnologyRevenue CyclePatient RegistrationLab Order Entry

About the role

Key responsibilities & impact

Lead estimation of enhancement and support requests
Guide workflow design, configure and test system changes, and analyze technical issues
Liaise with business systems stakeholders and software vendor implementation staff
Develop understanding of operational needs and improve business workflows through technology
Participate in training and work with end users
Troubleshoot problems and questions
Provide end-user support through tracking systems
Review project and issue status with project leadership
Assign or delegate configuration and other activities
Act as delegate for the Applications Manager during incident or problem resolution
Mentor peers and junior analysts and provide leadership in problem solving
Lead internal process design and documentation for continuous IT improvement
Support and comply with the company’s Quality Management System
Work within cross-functional teams and communicate with project leadership, subject matter experts, and stakeholders
Learn new software applications and adapt to changing business needs
Travel approximately 5% of working time

Requirements

What you’ll need

Bachelor’s degree in Computer Science, Management Information Systems or related field; or high school degree/general education diploma and 4 years of relevant experience in lieu of Bachelor’s degree
5+ years of experience developing or configuring technology solutions in an application analyst or project delivery role
Subject Matter Expert in one or more of: patient identification workflows in healthcare, revenue cycle, CRM & MyChart, Patient Registration, or lab order entry
Possession of or ability to obtain relevant Epic software application(s) certification within 8 weeks of hire
Authorization to work in the United States without sponsorship
Demonstrated ability to perform the Essential Duties with or without accommodation
Preferred: applicable certifications, especially Epic Referrals, Epic RTE, or Epic Prelude
Preferred: professional working knowledge in Health Care or Biotechnology
Preferred: professional working knowledge with agile delivery methodologies
Ability to work normal business hours and on-call, potentially nights and weekends
Ability to travel approximately 5% of working time
Ability to lift up to 10 pounds for approximately 5% of a typical working day
Ability to work at a computer and/or type for approximately 90% of a typical working day
Ability to comply with applicable personal protective equipment requirements

Benefits

Comp & perks

Remote work arrangement
Standard work shift
Equal employment opportunity
Ability to work with or without accommodation