Senior Application Analyst

Abbott

. Perform business systems design and configuration, upgrades, and improvements for assigned technology platforms .

Posted 9/17/2026full-timeRemote • United StatesSenior💰 $78,000 - $156,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in business systems design, configuration, and application support, with a strong focus on improving workflows and performance in healthcare technology. Proficient in leading cross-functional teams and mentoring junior analysts while ensuring compliance with quality management standards.

Highest-signal resume keywords

Business Systems DesignEpic Software CertificationPatient Identification WorkflowsAgile Delivery MethodologiesApplication Support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technology Solutions DevelopmentApplication ConfigurationImpact AnalysisSystem TestingWorkflow Design

Soft Skills

Problem-SolvingAnalytical SkillsOrganizational SkillsInterpersonal SkillsCommunication Skills

Tools & Technologies

Epic SoftwareCRMMyChartPatient RegistrationLab Order Entry

Certifications & Qualifications

Epic Professional Billing Certification

Industry Keywords

HealthcareBiotechnologyRevenue CycleCross-Functional TeamsQuality Management System

About the role

Key responsibilities & impact

Perform business systems design and configuration, upgrades, and improvements for assigned technology platforms
Serve as primary support contact for application end-users
Identify, troubleshoot, and resolve application and cross-application issues
Perform impact analysis for requested changes
Build and test system changes
Identify platform performance improvements and opportunities to enable business processes
Lead estimation of enhancement and support requests
Guide workflow design and analyze technical issues
Liaise with business systems stakeholders and software vendor implementation staff
Develop understanding of operational needs and improve business workflows with technology
Participate in training and work with end users
Provide end-user support through tracking systems
Review project and issue status with project leadership
Assign or delegate configuration and other activities to Application Analysts or Managed Services team members
Act as delegate for the Applications Manager during incident or problem resolution
Mentor junior analysts and peers
Lead internal process design and documentation for continuous IT improvement
Work within cross-functional teams and communicate with project leadership, subject matter experts, and key stakeholders
Uphold company mission, values, and Quality Management System policies and procedures

Requirements

What you’ll need

Bachelor’s degree in Computer Science, Management Information Systems or related field; or high school degree/general education diploma and 4 years of relevant experience in lieu of Bachelor’s degree
5+ years of experience developing or configuring technology solutions in an application analyst or project delivery role
Subject Matter Expert in one or more of: patient identification workflows in the healthcare setting, revenue cycle, CRM & MyChart, Patient Registration, or lab order entry
Possession of or ability to obtain relevant Epic software application(s) certification within 8 weeks of hire
Authorization to work in the United States without sponsorship
Ability to perform the Essential Duties with or without accommodation
Preferred: applicable certifications, especially Epic Professional Billing
Preferred: professional working knowledge in Health Care or Biotechnology
Preferred: professional working knowledge with agile delivery methodologies
Ability to work during normal business hours and on-call, with potential for nights and weekends
Ability to travel approximately 5% of working time
Ability to lift up to 10 pounds for approximately 5% of a typical working day
Ability to work in front of a computer screen and/or perform typing for approximately 90% of a typical working day
Ability to comply with applicable personal protective equipment requirements
Strong problem-solving, analytical, organizational, interpersonal, and communication skills
Ability to work in cross-functional and complex matrix environments
Ability to learn new software applications and adapt to changing or ambiguous situations

Benefits

Comp & perks

Remote work arrangement / Individual Office Exception Approved
Ability to work remotely within the United States
Equal employment opportunity protections