Senior Application Analyst

Abbott

. Perform business systems design and configuration, upgrades, and improvements for assigned technology platforms .

Posted 9/22/2026full-timeRemote • United StatesSenior💰 $78,000 - $156,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in business systems design, configuration, and support within healthcare technology platforms, with a focus on patient identification workflows and revenue cycle management. Proven ability to mentor junior analysts and lead cross-functional teams in process improvement and system enhancements.

Highest-signal resume keywords

Business Systems DesignEpic Software CertificationPatient Identification WorkflowsAgile Delivery MethodologiesApplication Support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technology ConfigurationImpact AnalysisSystem TestingWorkflow ImprovementApplication Development

Soft Skills

MentoringProblem SolvingCommunicationTeam Collaboration

Tools & Technologies

Epic MyChartCRM SystemsTracking Systems

Certifications & Qualifications

Epic ReferralsEpic RTEEpic Prelude

Industry Keywords

HealthcareBiotechnologyRevenue CyclePatient RegistrationLab Order Entry

About the role

Key responsibilities & impact

Perform business systems design and configuration, upgrades, and improvements for assigned technology platforms
Serve as a primary support contact for application end-users and identify and resolve application and cross-team issues
Perform impact analysis of desired changes, build and test system changes, and identify platform performance and workflow improvement opportunities
Mentor junior analysts, support questions, and delegate activities to other analysts
Lead estimation of enhancement or support requests
Guide workflow design, configure and test system changes, and analyze technical issues
Liaise with business systems stakeholders and software vendor implementation staff
Develop understanding of operational needs and set direction for organizational workflows
Participate in training and work with end users
Troubleshoot problems and questions and provide end-user support through tracking systems
Review project and issue status with project leadership
Assign or delegate configuration and other activities to Application Analysts or Managed Services team members
Act as delegate for Applications Manager for incident or problem resolution
Lead internal process design and documentation for continuous IT improvement
Uphold company mission, values, Quality Management System policies, and procedures
Work within cross-functional teams and communicate with project leadership, subject matter experts, and key stakeholders
Travel approximately 5% of working time

Requirements

What you’ll need

Bachelor’s degree in Computer Science, Management Information Systems or related field; or high school degree/general education diploma and 4 years of relevant experience in lieu of Bachelor’s degree
5+ years of experience developing or configuring technology solutions, either in an application analyst or project delivery role
Subject Matter Expert in one or more of: patient identification workflows in the healthcare setting, revenue cycle, CRM & MyChart, Patient Registration, or lab order entry
Possession of or ability to obtain relevant Epic software application(s) certification within 8 weeks of hire
Authorization to work in the United States without sponsorship
Demonstrated ability to perform the Essential Duties with or without accommodation
Preferred: applicable certifications, especially Epic Referrals, Epic RTE, or Epic Prelude
Preferred: professional working knowledge in Health Care or Biotechnology
Preferred: professional working knowledge with agile delivery methodologies
Ability to work within normal business hours and on-call, with potential for nights and weekends
Ability to travel approximately 5% of working time
Ability to operate telephone system, computer keyboard, and printer
Ability to lift up to 10 pounds for approximately 5% of a typical working day
Ability to work in front of a computer screen and/or perform typing for approximately 90% of a typical working day
Ability to comply with applicable personal protective equipment requirements

Benefits

Comp & perks

Ability to work remotely from the United States of America
Potential for on-call compensation implied by on-call work (no separate amount specified)